Front of House Team Member

2 weeks ago


Colchester, United Kingdom Eat inn diner Full time

**Job Overview**
We are creating space for 2 x Front of House Team player's to work on a part time basis, approximately 2 days per week for shifts between 3 and 5 hours each. They'll join our dynamic team in our bustling restaurant setting. You'll need to be available for between 2 or 3 days per week and will be required some weekends.

As a vital part of our front of house operations, you will play a key role in delivering exceptional customer service and ensuring a memorable dining experience for our guests.

**Duties**:

- Greet customers warmly and assist them in finding suitable seating
- Take customer orders accurately and efficiently
- Serve food and beverages promptly while adhering to high service standards
- Provide menu recommendations and upsell additional items to enhance the dining experience
- Maintain excellent cleanliness and tidiness of the front of house area
- toilet inspections and cleaning for customers usage
- Handle customer queries and concerns in a professional manner-pack orders efficiently for delivery drivers
- keep the restaurant Hygienically clean for our dinners
- Collaborate with kitchen staff to ensure timely delivery of orders
- pack soundly and professionally, take away and delivery orders

**Skills**:

- Ability to help create a welcoming atmosphere for customers
- barista skills helpful
- Strong time management skills to handle multiple tasks simultaneously
- Previous experience in hospitality or restaurant settings is desirable and definitely preferable
- Upselling skills to promote daily specials
- Ability to use EPOS till systems
- Experience in preparing cold foods such as sandwiches and buffets advantageous

If you are passionate about delivering excellent customer service, enjoy working in a fast-paced environment, and possess the skills mentioned above, we would love to hear from you

**Job Types**: Part-time, Permanent

Pay: Up to £11.44 per hour

Expected hours: 6 - 10 per week

Additional pay:

- Tips

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift
- Weekend availability

**Experience**:

- Hospitality: 1 year (required)
- Restaurant experience: 1 year (required)

Work Location: In person



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