Customer Service Planner
7 days ago
**Our Client are currently looking for a Customer Service Planner in Lincoln.**
**Interviews w/c 20/01/25**
**Based - Lincoln**
37 hours per week, with shifts between Monday and Sunday, including bank holidays, on a rota basis. Operating hours are between 7am and 9.30pm.
Opportunity for temp to perm
Salary £23,143
Role is office based, initially with the possibility to work on a hybrid model once probation passed. This may take around 5-6 months to pass probation.
Role is based in Lincoln
- Take ownership of todays and tomorrows work schedules, to ensure that all work is completed within the agreed timescale
- Prioritise and deploy reactive work according to priority matrix to field resources via telephone, complying with health and safety guidelines. Ensuring resource has the availability to complete the work and remove any work that cannot be completed as a result
- Escalating to relevant teams where high priority work cannot be deployed
- Contacting both internal and external customers, to keep them informed and realign expectation
What does it take to be an In Day Scheduler?
To be successful in this role we are looking for the following top skills:
Well organised with excellent administration skills.
Teamwork and willingness to help others
Good communication skills at all levels with both internal & external customers
Ability to work within a team whilst owning your own workload
Prioritisation and decision-making skills
We would love to hear from you
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