Benefits Officer

1 week ago

Halton, United Kingdom Halton Borough Council Full time

**Employer**: Halton Borough Council
- **Salary**: £24,294 - £25,979 per annum
- **Location**: Halton Borough Council
- **Contract**: Permanent
- **Working Pattern**: Full Time
- **Hours**: 37 hours per week.
- **DBS Check**: Yes
- **Closing Date**: 15/09/2024 at 23:59
- **Reference**: CEX/24/288686
- About the role / service_
- Halton Borough Council’s Benefits Division are seeking to appoint an enthusiastic, motivated and conscientious team player to the position of Benefits Officer within the Benefits Team to help deliver a professional service to the residents of Halton._
- The main purpose of the Benefit officer role is to undertake work concerning Housing Benefit and Council Tax Reduction, and to ensure that the Benefits computer databases is accurately maintained at all times._
- Dealing with enquiries from the public and internal departments in a professional manner through different forms of communication; on the telephone, in writing or face-to-face will be part of the daily tasks involved in this role._
- The role requires someone who is able to prioritise their work load and meet deadlines, along with having the ability to work well within a team and on your own initiative._
- Halton Borough Council is an excellent employer providing a minimum of 25 days annual leave each year and the option to contribute towards a local government pension scheme._
- Decision making plays a big part in this role, and therefore you must be able to make decisions in accordance with the policies and procedures that are set out._
- You will possess a high level of written and oral communication and interpersonal skills, and have the ability to make decisions._
- You will have a good working knowledge and experience of I.T. systems._
- You must have a minimum of 3 GCSEs or equivalent at grade c or above which include Maths and English, or demonstrate the appropriate level of skills or experience._
- Have experience of using IT productivity tools that include word processors and spreadsheets, and the ability of using internet based services._
- Have the ability to communicate in a professional manner, clearly and effectively with members of the public and other organisation in a face to face environment, over the telephone and in writing._
- You must also have the ability to work as a team and on your own initiative. You must be able to make decisions in accordance with the policies and procedures that are set._
- For an informal discussion about this post, please contact Gary Tootle 0151 511 8781_ _or Angela Murphy 0151 511 8497._

Interviews will be held on week commencing 30th September 2024.

**How to apply**:

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