Benefits Officer

1 week ago

Halton, United Kingdom HALTON BOROUGH COUNCIL Full time

Job Introduction

** Our Story**:
**Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.

Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It is an exciting time to join us as we develop new policies and transform the way people access services.

** We are immensely proud that when asked what is great about working for Halton, the most popular response from our workforce has been ‘**_our colleagues’_**.**

** Our Team**:
An exciting opportunity has arisen to join the Benefits Team.

This must be done in accordance with the regulations and procedures that are in place, and they must be completed accurately in a timely manner.

The main purpose of the Benefit officer role is to undertake work concerning Housing Benefit and Council Tax Reduction, and to ensure that the Benefits computer databases is accurately maintained at all times.

We are looking to recruit a full-time Benefit Officer to support this work; the post is based in our Widnes Stadium office with a hybrid working arrangement.

** Your Contributions**:

- Excellent customer service skills - The ability to communicate in a professional manner with the public, on the phone, face to face and in writing.
- Experience of data processing
- The ability to work as a team and on your own initiative.
- You must be able to make decisions in accordance with set policies and procedures.
- Educated to GCSE standard (or equivalent) including Maths and English.
- Awareness of maintaining confidentiality during the role.

**Our Offer**:
Aside from working with a great team, our employees have access to a fantastic range of benefits, including:

- A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service
- Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions
- 3 x Salary Life Cover via Local Government Pension Scheme
- Investment in your personal development
- Free Car Parking at HBC sites
- Flexible working arrangements
- Car leasing schemes

** Next Steps**:
**Please refer to the attached Job Profile for further information about the role and our values**.

Interview date to be confirmed.

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