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Continuous Improvement Lead
2 weeks ago
**Continuous Improvement Lead** **Location:UK - Remote Working with occasional travel to Manchester office** **Salary: £50-£60k** **9am to 5pm Monday to Friday** **The Company** We're one of the UK's largest managing general agent, supporting over 1,000 broker partners and more than 3 million policyholders with a wide variety of insurance products. As a Group we have recently become one of the UK's largest motor insurance providersand have an impressive portfolio of businesses. There are very exciting growth and acquisition plans for us moving forward so watch this space **The Role** As a Continuous Improvement Lead you will be working in an exciting, diverse and changeable environment. You will be a valued member of the team and expected to identify, lead and contribute to lean improvement activities focusing on quality, efficiency,cost and customer satisfaction. **Main Responsibilities**: - Leading the team on the Diagnosis, Design and Implementation of new ways of working in collaboration with other CI Practitioners, SME's and Analysts with limited oversight and direction. - Facilitating the development and implementation of new and innovative ways of working. - Working closely with the wider CI team to build an "insight and evidence" led culture to support an ongoing programme of change. - Actively monitoring project risks to foresee/identify potential problems and proactively identify solutions. - Developing productive working relationships with stakeholders, colleagues and suppliers. - Communicating the progress of CI initiatives to key business stakeholders and project sponsors. **Key Competences** - An analytical mind with a logical, creative and practical approach to structuring and solving complex problems. - Demonstrable ability to develop & utilise large quantities of data to identify trends and take appropriate action to enhance performance. - Strong focus on Planning, Analysis and Delivery. - Ability to communicate complex problems and analysis with a variety of stakeholders. - Proven relationship management capabilities with the ability to challenge and influence stakeholders where necessary. - Ability to work within tight deadlines and manage conflicting demands. **Skills & Experience** - Professional qualifications in Continuous Improvement / Lean / Six Sigma are essential - Minimum of 5-7 years experience delivering change as a CI professional, ideally within Insurance or Financial Services. - High levels of communication - both written and oral. - Advanced MS Office skills with a focus on Excel & PowerPoint. - Flexible attitude to work with an overall desire to deliver results. - Experience in leading a team. - Degree Educated would be desirable but not essential as substantial work experience would also be sufficient. **What benefits are there?** 33 days holiday (inc Bank Holidays) with the ability to buy and sell more days. 5% contributary pension scheme, health and wellbeing support, life assurance, a portal full of individual benefits including retail discounts, memberships, discounted restaurants,cinema tickets and much more
