Senior Account Manager

1 week ago

St Neots, United Kingdom OSI Electronics Full time

**SENIOR ACCOUNT MANAGER / ST NEOTS / COMPETITIVE + BENEFITS**

Amazing new opportunity for a senior sales professional, to join a world leading organisation that puts its people first. Don’t let this brand-new **Senior Account Manager** position pass you by

OSI Systems companies have a long history of developing innovative solutions to bring a better quality of life to the world. Our OSI Electronics (OSIE) division is a diversified manufacturer of electronic devices and value-added manufacturing services.

The **Senior Account Manager** will provide direct line support to the Commercial Account Management team with all of their customers. You will develop and expand existing customer accounts, margins, and inventory control.

**What’s on Offer?**
- Competitive salary
- Pension plan & Life assurance
- Opportunity to join a leading, trusted organisation
- Good working environment

**Key Responsibilities of the Senior Account Manager**:

- Meet regularly with key customers to identify risks, issues and opportunities for additional value add
- Build and maintain relationships with clients and key personnel within customer companies
- Provide market updates and inform customer about other products the company offers
- Achieving client relationship targets and KPI’s as set by the Commercial Manager
- Conducting client satisfaction surveys and reviews
- Support with monitoring company performance against service level agreements
- Support with maintaining orderbook and forecast, providing timely and accurate system updates
- Consulting with internal departments to ensure client needs are fulfilled effectively
- Dealing with customer queries and relaying information in a timely manner
- Order input/processing, quotation input, dissemination, collation, and analysis
- Assisting external sales team to grow accounts and ensuring customer satisfaction
- Domestic travel may be required - visiting customers, suppliers, etc

**Skills & Experience Required**:

- Proven experience in high level Account Management role
- Strong people skills and an ability to build rapport with customers
- Previous experience working as a client relationship manager or a history of managing client relationships is essential
- Knowledge of contract electronic manufacturing (PCB Assembly) and/or electro-mechanical industry is highly desirable
- Fast-paced office environment; requires significant use of telephone and computer programmes - Microsoft word, excel, outlook, ERP, etc
- Capable of delivering both internal external presentations
- Analytical person with a 'can do’ attitude to external and internal customers

**Ready to become part of the team?**

Get in touch TODAY. Submit your CV for this new **Senior Account Manager** position and we will be in touch.

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