Food and Beverage Assistant

1 week ago

Lytham St Annes, United Kingdom The Dalmeny Resort Hotel Full time

The Dalmeny Resort Hotel is a leading Fylde Coast hotel with a reputation for great customer experience. We are currently expanding our Food and Beverage team and are looking to recruit passionate & preferably experienced Food and Beverage Assistants. It is important to have an eye for detail, a total CAN DO attitude and great customer service skills. Our Food and Beverage team is passionate about making sure all our guests enjoy their stay with us and leave with lasting happy memories.

**THE PERSON**

**PURPOSE OF THE JOB**

**EXPERIENCE**

1 year experience of working in a Food & Beverage/Bar environment preferred.
Experience of working in a customer facing environment preferred.
To have worked in a fast-paced environment.

**KEY RESPONSIBILITIES**
- Co-operates and communicates with all employees, supervisiors and managers at all times.
- Interacts with guests and individuals & ensures that guest satisfaction is always a top priority.
- Follows the department’s ‘opening up and closing down’ procedures, as laid down by the Food & Beverage Manager.
- Provides a warm, friendly and welcoming atmosphere to guests, maintaining efficiency at all times.
- Follows the sequence of service as laid down by the Manager or Supervisor.
- Deals with any guest queries or concerns.
- Is aware of the importance of cleanliness and hygiene of the restaurant and the equipment therein.
- Ensures all health, safety and hygiene practices are followed as laid down by the Food & Beverage Manager.
- Completes daily work schedule/job list.
- Is trained in all aspects of the Food and Beverage department including the restaurant, bar, breakfast, and functions.
- We are currently offering zero hour agreements and 30-hour contracts with the opportunity for overtime. _

**Here at the Dalmeny Resort Hotel, we offer a range of employee perks**
- Free employee food is currently available to team members working a shift of 6 hours or more to be enjoyed as part of a rest break.
- Complimentary Health Club membership including a 20 metre heated pool, Whirlpool Spa, Dry Heat Sauna and Steam Room and a fully equipped Gymnasium worth £45 a month for any contracted employee following 3 month probationary period.
- 10% off all Spa Treatments to use in our new fully refurbished Spa

**Job Types**: Full-time, Part-time

**Salary**: Up to £9.50 per hour

**Benefits**:

- Discounted or free food

Day range:

- Holidays
- Weekend availability

**Experience**:

- Bartending: 1 year (preferred)
- Restaurant Service: 1 year (preferred)

Work Location: One location

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