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Property Claims Adjuster
2 weeks ago
Primary Details
Time Type: Full time
Worker Type: Employee
Property Claims Adjuster
- Leeds/Hybrid
- Permanent
- At QBE, our purpose is to enable a more resilient future.
- We are an international insurer and reinsurer with a local presence in 27 countries.
- The opportunity
- We’re hiring The European Claims team at QBE is growing fast, and it’s an exciting time to join us in Leeds. With over 500 people across multiple locations, we’re a diverse and powerhouse team, handling 200,000+ claims annually. Known for our technical expertise and excellence in the market, we support the career growth of our people through tailored development plans. If you're ready to be part of a high-impact team and take on challenging London Market and International Property claims, we want to hear from you
Your new role
In this role, you'll thoroughly examine, evaluate, and process claims estimates and paid claim values, ensuring they align with the policy terms and conditions. This includes assessing the validity and accuracy of each claim while adhering to QBE's Claims Philosophy, ensuring consistency, fairness, and a high standard of service. You’ll be responsible for making sound, well-informed decisions that uphold both the integrity of our claims process and our commitment to delivering exceptional customer outcomes.
Other responsibilities:
- Delivering a world class service to customers.- Accurately triaging and managing claim files through to settlement, prioritising new and existing work appropriately, ensuring that they are adequately reserved, and settled economically and fairly. The majority of which will be supported by a loss adjuster and or solicitor instruction.- Managing ad-hoc claims reports for stakeholders as required.- Supporting projects which may be Operational Excellence, Analytics or Automation related
About You
You'll have an experience in International or UK Property claims. Although prior experience with the ECF system is not essential, it's a nice to have. What we truly value are individuals who bring strong soft skills, including:
- Great investigative skills and attention to detail
- A collaborative approach, thriving in a team environment
- Problem-solving attitude with a focus on delivering results
- Negotiation skills
- Good communication skills
- Effective presentation skills
- Relationship management skills
Why QBE? At My Best
At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.
LI-Hybrid
We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage.
QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation
).
With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.
To find out more about why you should work for QBE, visit our
- careers website.
At My Best - QBE Benefits
You are more than your work - and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. As well as the benefits below we also offer an extensive choice of other options to suit you
30 days holiday a year with the option to buy up to 2 additional days.
Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
Pension - you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
Private medical insurance - we fund fully comprehensive private medical cover for you and all the family.
Family friendly policies - we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
Sustainable investing - we believe sustainable integration is important for long term financial, envir
