Administrator/receptionist - Diabetes Centre

7 days ago


Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

We have an exciting opportunity for a full time Administrator/Receptionist within the Endocrinology and Diabetes Service at Ipswich Hospital.

You will be a member of the team providing an efficient Administrative / Reception support to the Diabetes Centre and on occasion at the Diabetic Foot Clinic

You will be responsible for carrying out administrative, reception and telephone enquiry duties, adhering to policies and procedures to provide a comprehensive high quality service, and to be able to deal efficiently and courteously with patient and staff enquiries.

To provide an efficient Administrative and Reception Service at the Diabetes Centre with flexibility required to cover duties within the Diabetic Foot Clinic

Provide an efficient and courteous service to all patients visiting or contacting the Centre

Ensure clinics are booked efficiently to maximise capacity

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Provide an efficient administrative service supporting the Clinical and Administrative Teams within the Diabetes Centre

Providing a friendly efficient and patient focussed reception service at the Diabetes Centre and the Diabetic Foot Clinic

For full details of the responsibilities of this role please see the attached job description.



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