Programme Administrator

**Key Responsibilities will include some (or all) of the following**:
1. Coordinating with the Academic Manager to arrange and deliver Course Committee and other meetings; board room booking, **taking notes**, and preparing draft minutes for the Chair.
- **2.**_ _**Producing timely, accurate minutes following meetings and liaising with the Chair on any action required.**_

3. Maintaining and tracking all committees’ action plans and following up on outstanding action points.

4. Assisting with documents and forms preparation; Mitigating Circumstances, Student Complaint Register, Student Feedback, Teaching Observation, Peer Review, Student at Risk Register, and VLE Audit.

5. Creating, opening and closing submission links on VLE in the absence of the Academic Manager.

**6.** Entering student grades on the grade sheet for FdA Business, FdA Hospitality Management, BA (Hons) Business (Top up), BA (Hons) Hospitality Management (Top-up), **and** our MA International Business courses in Management/Hospitality.

7. Liaising with Lecturers regarding lesson plans and workshop/field trip schedules.

8. Liaising with London Met Programme students on student queries, complaints, mitigating circumstances, etc.

**Attendance Monitoring**

9. Monitoring student’s attendance and punctuality through college databases in liaison with Module Tutors

10. Contacting absent students and recording reasons for absence

11. Assisting with the identification of students who will need to receive extra support [identified through the Student at Risk Register]

**Academic Support**

12. In conjunction with the Module Tutor/Course Leaders, to meet with “at-risk students,” construct appropriate Individual Learning Plans and provide academic support to ensure the completion of the ILP’s and the future success of the students

**[Please Note* Relevant duties will be determined by the Academic Manager to complement and support the work of existing Programme Administration Staff]**

**Other duties**:
1. Undertake any other reasonable duties as required commensurate with the position.

2. Adhere to and comply with the provisions of the Health and Safety at Work Act and in accordance with the College’s policy on Health and Safety.

3. Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities.

4. Adhere, comply and work in accordance with the College policies, procedures, and codes of conduct.

5. To meet a reasonable and acceptable standard when performing the job. This includes being reasonably careful and not careless in the performance of work, being reasonably efficient in your work, properly carrying out your job duties; carrying out the lawful directions or instructions of your supervisor in a cooperative manner, working co-operatively with co-workers; and meeting targets.

6. Treat each other respectfully in every interaction and help create a positive and respectful workplace.

7. Conduct yourself away from your job so as not to seriously prejudice the college’s interests or reputation. This includes, for example:

- Shall not disclose or communicate confidential information to any third party
- Shall not use any advantages derivable from a third-party using know-how, information, or knowledge gained from working at the College.
- Noto directly or indirectly, contact, deal with or otherwise become involved with any entity or any other entities or parties introduced, directly or indirectly, by or through other parties, which will affect the interests of the College.

8. Conduct your work with honesty and integrity. This includes, for example:

- Not removing or using private documents where it is reasonable to assume the documents are confidential;
- Safeguarding, and not stealing the property of the College, co-workers and students;
- Having scrupulous regard for the confidentiality of student, employee, and College information;
- Respecting the privacy of other staff (e.g., avoiding listening in to telephone or other conversations); and,
- Using College property or equipment appropriately (i.e. internet, telephone, printers)

**Key Skills**:
The Programme Administrator (London Met)should possess:
2. Excellent communication skills (written and oral)

3. Knowledge of Word, Excel, and PowerPoint

4. The ability to work effectively under pressure and tight deadlines

5. Proven experience in program coordination or academic administration in higher education.

6. Strong organizational and multitasking abilities, with excellent attention to detail.

**Salary**: £22,000.00-£25,000.00 per year

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

Work Location: In person