Insurance Assistant

**Insurance Assistant**

**Trafford Council**

**Location**Trafford Town Hall, Talbot Road, Old Trafford, Stretford, Manchester M32 0TH**

**Salary range**Band 4 (£27,711 to £30,060)**

**Trafford council is a Living Wage Employer.**

**Working Pattern Full time**

**Working hours**36.25 hours per week**

**We will offer flexibility where we can if you are interested in a role, please speak to the recruiting manager about what flexibility they might consider.**

Many of our colleagues can work from home for one or more days a week and/or they flex the hours they work. We call this SMART working, and it gives you the option to flex your days and hours so you can fit your work around your life and life around your work.

**Contract type Permanent**

**Application deadline 24 January 2025**

**Interview type In person**

**About the Role**

An exciting opportunity has arisen within the Insurance team for a **dynamic** and **committed** individual to support the council as their appointed Insurance Assistant.

You will be involved in all aspects of risk and insurance, such as claims administration, customer support, financial transactions, claim recoveries and insurance policy arrangements.

You will work with all Microsoft Office packages and our claims recording database. You will work flexibly to support all areas of the team, with an opportunity to build your own areas of expertise.

You will be joining a team of motivated and welcoming risk and insurance professionals and have a manager who is supportive and keen to facilitate your development, with the opportunity to work towards a professional qualification in risk and insurance.

**About you**
- Excellent numeracy, literacy and accuracy skills and an ability to use initiative to solve problems
- Strong administrative and organisational skills
- Customer care and resolution-focused and an ability to prioritise and work accurately
- Strong computer skills, including proficiency in Microsoft Office packages
- Good interpersonal, written and verbal communication skills
- 5 GCSE’s (including English and Maths)
- Ability to work independently and as part of a team
- A commitment to continued self-development and awareness of changes to the legal landscape in order to support proficient claims handling
- Previous experience of working in a similar environment

**About us**

Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential.

**Our vision: Trafford where all our residents, businesses and communities thrive.**

Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.

**Contact Details**

**About the benefits**

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.

**OTHER RELEVANT INFORMATION**

Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)