Benefits Officer

3 days ago


Cirencester, United Kingdom Publica Full time

**Benefits Officer**
**£19,134 - £23,137 per annum 37 Hours per week**
**Permanent**
**Coleford/Cirencester/Witney (Remote Working Available)**

**About the role**

This is an exciting opportunity for a Benefits Officer to join our Benefits team. You will be responsible for administering claims for Housing Benefit and/or Council Tax Support.

You will have a high level of accuracy and an eye for detail and will be able to manage your workload effectively.
This is a great opportunity to get into the revenues and benefits sector. Whilst learning on the job you will need the ability to be self-motivated and confident in decision making.

**You will need**:

- A minimum of 5 qualifications equivalent to NVQ level 2 or GCSE at Grade C/4 or above, must include Maths and English
- The ability to remain calm and confident when dealing with challenging customers and environments
- Experience in assessing routine situations and carrying out inspections if and when required
- To be competent in using a range of technology and software packages, including Microsoft and Google
- Experience in evaluating evidence and decision making

For more information about this role please see the Job Description/Person Specification.

**Special Conditions**:

- Ability to travel
- BPSS

**Who are we**:
Publica is a unique place to work - we’re a local government organisation with a twist Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer focused organisation driven by real user needs.

**What can we do for you**:

- Agile working allowing a mix of home and office working
- Flexible working arrangements _(depending on the role)_
- 26 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
- Health cash plan giving you cash back on health, dental and eye care
- Pension scheme with a good employer contribution of 5% of your earnings
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars
- Access to digital financial advice (covering your pension scheme, mortgages and other finances)
- Generous sickness cover above statutory entitlements
- Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
- Life assurance, currently four times your annual salary

These are just a handful of the benefits that you can enjoy when you join us


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