Work and Learning Coach

YMCA Brighton is a registered charity. We provide supported accommodation to over 300 people across the city of Brighton alongside our EVOLVE Work and Learning Service.
EVOLVE Work and Learning provide coaching support to individuals housed by YMCA Brighton and adults supported by Drug and Alcohol Treatment Services in Brighton & Hove. Partially funded by OHID (Office for Health Improvement and Disparities), the service helps clients achieve their work, learning, and volunteering goals.
As a Work and Learning Coach, you will offer one-to-one coaching for up to 24 weeks, helping clients explore, pursue, and sustain their goals in employment, education, and volunteering. The length and focus of support can be tailored to each individual's unique needs, aspirations, and circumstances.
Our Mission
We provide the home, the community and the services that equip people to overcome barriers and achieve their aims
Our Vision
Working together to create an inclusive community where everyone can belong, contribute and thrive
Our Values
Community, Compassion and Empowerment

You will receive:
Comprehensive Induction into the role
You will receive regular Supervision Support from your Line Manager.
Work in a supportive environment.
An encouraged culture to support staff health & well-being and a healthy work-life balance.
Opportunity to access debriefs, counselling and reflective practice sessions when the job is challenging.
Staff benefits from a wide range of health & well-being services.
Annual Leave Entitlement 25 days plus Bank Holidays pro rata.
Well-being time per week.
We are a National Living Wage Employer.
This position is based in Brighton, East Sussex.

About the jobService users are supported to access any opportunity to achieve their aspirations through:
1-1 support sessions up to 24 weeks.
Varying levels of support to suit individual needs
Accompanying service users to appointments/courses/interviews.
Facilitated workshop sessions
Workshops and events on a wide array of topics, including skills and confidence building, preparation and readiness, as well as creative, wellbeing and therapeutic activities.
Referrals/signposting into citywide services
Practical support to access activities or items needed, for example, exploring options for travel cost, clothing, and funding towards accessing training/courses identified.
Occasional working outside of office hours may be necessary to offer maximum flexibility to potential and existing coaches.

Key Responsibilities
1. Work alongside YMCA Brighton supported accommodations and external services, to identify individuals who would benefit from taking steps towards work, learning or volunteering opportunities.
2. Undertake work and learning, welcome meetings with prospective coaches to identify their strengths and aspirations and how these can be met.
3. Manage a caseload of individual coachees, to assist with their own decisions, solve issues that are holding them back, learn new skills, and progress towards their goals.
4. Provide regular reviews and agree on timescales with individuals, using a range of agreed methods of contact.

5. Provide practical and emotional support where necessary, aimed at building greater confidence and independence, with gradually-reducing practical assistance such as accompanying to assessments, travel and assisting with enrolments.
6. Facilitate drop-in sessions and workshops on a diverse range of topics including activities aimed at confidence and self-esteem, creativity and work-readiness e.g. CV writing; interview skills; workplace behaviour; getting online, and accessing clothing and equipment.
7. Working closely with charities; statutory organisations; Job Centre Plus; employers and learning providers to source individualised opportunities for clients, based on their identified strengths, interests and aspirations.
8. Maintain accurate records of each individual’s progress. Create and manage own correspondence, reports, casework and diary notes
9. Participate in multi-agency meetings; joint planning with other providers; and case conferences as appropriate.
10. Represent YMCA Brighton at external and community meetings as required.
11. Ask about and act upon any disclosure of violence, abuse, or safeguarding concerns, completing reports to statutory and other organisations in line with Pan Sussex safeguarding policies, YMCA Brighton policies and following instructions in full consideration of the client’s wishes.
12. Adhering to YMCA Brighton’s published policies and procedures. Following these procedures at all times, including but not limited to those relating to EDI, Safeguarding, Health and Safety.
13. In line with GDPR and Confidentiality, clients, volunteers, and/or staff information is confidential. It is a requirement of employment that you will not use or disclose any confidential information obtained under data protection legislation.
14. All staff have a duty to safeguard and promote the welfare of service users, volu