Business Support Officer

Education, Skills & Early Years

Lifelong Learning

Business Support Officer Grade 2

**Ref**:000932

**Contract**: Permanent,

**Salary**: £25,185 - £25,989 per annum (Grade 2)

**Hours per week**: 36.66

**Location**: Various Oldham Lifelong Learning Service venues

**Closing Date**: Sunday 7th September 2025

**Interview Date**: 19th and 22nd September 2025

**Role Overview**:
The Lifelong Learning service delivers Adult learning opportunities to over 2,500 learners. An opportunity has arisen to join the service in providing highly effective business support to the Lifelong Learning Service.

**Key Responsibilities**:

- Provide an excellent level of customer service and exchange a wide variety of information with a range of audiences.
- Provide support to Curriculum teams as identified.
- Data entry including checking documents for completeness and accuracy; attention to detail and an ability to work to required standards with little close supervision is essential.
- Undertake key financial tasks including ordering goods and services, processing payments and balancing and reconciling monies.

**Key Requirements**:
To succeed in this role, you will be able to:

- Will be experienced in providing high quality business support combined with excellent administration, ICT skills and organisation skills.
- Have excellent customer service skills to deliver polite, courteous and efficient service to colleagues, partners and service users
- Have the ability to work under pressure to competing priorities and demands.
- Have excellent time management skills, be a flexible team player and be able to work at pace with excellent attention to detail.
- Previous experience of working in a Lifelong Learning Service would be beneficial.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and therefore expect all staff and volunteers to share this commitment.

**About Us**:
We want Oldham to have vibrant, safe neighbourhoods where people are proud to live with opportunities for healthier, more fulfilled lives; and a sustainable, thriving economy. As we look to the future, the challenges may be significant, but so are the opportunities. We’ve identified three missions with our residents and partners, focusing on what will deliver the biggest impact:
A Great Place to Live, Healthier, Happier Lives, and Green and Growing.

**Our Values and Behaviours**:
By driving innovation, investing in our people, and championing our communities, we will ensure that Oldham continues to be a place where everyone can live their best life. To support this, we have three core values which define who we are and how we operate. These are ‘**Proud, Ambitious,**and** Together’**, and they shape our culture, inform our decisions, and inspire us to deliver on our commitments to the people of Oldham.

We have translated these values into five behaviours which guide our actions and are the standards we hold ourselves to, day in and day out:

- Work with a resident focus
- Support local leaders
- Committed to the borough
- Delivery high performance
- Take ownership and drive change

You can find out more about our values and behaviours on our greater.jobs Oldham page

**Our Benefits Package**:
At Oldham Council we offer a great benefits package for our employees, which includes the following:

- 25 days annual leave which increases after 5 and 10-years’ service
- The option to purchase additional annual leave.
- An attractive LGPS benefit pension scheme with the option to make shared cost additional voluntary contributions.
- Discounted gym membership with Oldham Active.
- Staff discount scheme for shopping, entertainment, eating-out, eating-in, travel, motoring and more.
- Salary sacrifice scheme for home and electronics and Cycle to Work.
- Wellbeing support, including a Mental Health First Aider network and an Employment Assistance Programme that provides 24 hours access to advice and support.
- Staff recognition and celebration events.
- Peer support groups

**Inclusive Recruitment**:
We work closely with employees to help them work at their best, including making adjustments such as flexible working, describing available working patterns, providing equipment or making changes to the workplace.

If you’re an applicant with disabilities and have previously been in or currently in care, a carer or someone who has served in the Armed Forces and you meet the essential criteria of the role, you are guaranteed to reach the first stage of assessment under our**Guaranteed Assessment Scheme**.**

**Data and Privacy**:
For details of how we use your data please see our privacy notice.

**Important Information**: