Receptionist/administrator
2 days ago
**Receptionist - administrator**
We are looking for a conscientious, enthusiastic, and happy person to join our busy reception team at our State of the art equine hospital just outside of Tewkesbury, Gloucestershire. The is an office-based role within a small team working closely with your fellow colleagues and the veterinary, and nursing departments of the practice.
The main tasks will consist of:
- Telephone answering
- Booking appointments at the hospital and at client premises
- Organising and coordinating multiple online diaries
- Maintaining up to date computer records
- Meeting and greeting clients/visitors to the practice
- Dispensing of medications and prescriptions
- Processing and distribution of post and deliveries
- Dealing with accounts queries and processing payments
- Sales ledger and clinical notes inputting
- Good equine knowledge is essential to prioritise customer calls
- Previous admin, customer service or reception experience
- A knowledge of Microsoft Office/365 or online diary management systems
- The ability to remain calm and empathetic under pressure
- Be able to demonstrate the ability to work as part of a team
- The ability to prioritise workload
We offer 30 days holiday including bank holidays per year, plus an additional bonus day off for your birthday, CPD is actively encouraged with a CPD allowance, free on-site parking, employee discount, cycle to work scheme and a health cash plan scheme.
Applications without a covering letter explaining their suitability for the role will not be accepted.
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week
**Salary**: From £20,800.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
- Overtime
Ability to commute/relocate:
- Tewkesbury, GL20 6HE: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Equine: 1 year (required)
Work Location: One location
Reference ID: AG-MR170223
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