Team Administrator

Job overview

**We now have a several vacancies for part time (30 hours per week), Band 3, Team Administrators to work with the HMR Community Services Administration Team which is part of the Northern Care Alliance NHS Foundation Trust.**

You will be responsible for providing effective and efficient clerical and administrative support to teams of healthcare professionals.

The role will be based within our Booking and Liaison service, providing support for our Community District Nursing and Boroughwide Teams to deliver an in-house call handling service. You will be required to work as part of a team at a community base and provide cross cover to other services during periods of staff absence.

This is a 7 day per week, 365 days per year service, on a rota basis. There is an opportunity for hybrid working once all competencies have been signed off, usually after a 6 month period in post.

The normal working shift pattern is 6 hours per day (covering early, late or mid shifts), with 5 shifts per week.

Main duties of the job

The role will involve the co-ordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. You will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills and will be responsible for managing and prioritising your own workload and will be required to use your own initiative.

Working for our organisation

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Detailed job description and main responsibilitiesPerson specification

Essential Qualifications

Essential criteria
- Education to GCSE level/GCE ‘O’ Level
- Word processing - Qualified to RSA II/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 95% accuracy

Desirable criteria
- ECDL or equivalent qualification

Training and Experience

Essential criteria
- Significant experience of providing clerical services
- Experience of using IM&T systems for data entry
- Experience of successfully working within tight time frames and to deadlines

Desirable criteria
- Knowledge and understanding of the National Health Service
- Minute taking experience

Skills/ Knowledge

Essential criteria
- Comprehensive knowledge of Microsoft packages
- Advanced keyboard skills
- Ability to communicate in a clear and concise manner
- Proven organisational skills and ability to prioritise workload with interruptions and changing priorities
- Good numerical skills
- Ability to multi-task and prioritise own workload
- Good command and understanding of English, punctuation and grammar

Desirable criteria
- Understanding of the Data Protection Act.
- Knowledge of Information Governance with regard to maintaining confidentiality of person identifiable information

Personal Qualities

Essential criteria
- Ability to work across all community sites, when required
- Recognise equality and diversity and the importance of peoples’ rights with dignity and respect. Act in accordance with legislation, policies and procedures

Other

Essential criteria
- Ability to travel between a variety of community locations

We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.

We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gen