Dental Receptionist

Are you a friendly and organised experienced receptionist with exceptional interpersonal skills? Do you thrive in a fast-paced environment and enjoy providing top-notch customer service? If so, we have an exciting opportunity for you to join our Premium Private Dental Practice in Horsham, West Sussex as a part-time Dental Receptionist on Mondays, Tuesdays and Wednesdays

**Benefits**:

- Company pension**
**- Employee discount**

We are seeking a dedicated and personable Dental Receptionist to be the welcoming face of our dental practice. As the first point of contact for our patients, you will play a crucial role in creating a positive and comfortable atmosphere. Your excellent interpersonal skills will be key in ensuring our patients receive the best possible care.

**Key Responsibilities**
- Greet and welcome patients with a warm and friendly demeanor.
- Schedule appointments and manage the appointment book efficiently.
- Handle patient inquiries, both in person and over the phone, with professionalism and courtesy.
- Verify and update patient information and medical histories accurately.
- Process patient payments on the dental management software and chase up bad debt.
- Send out appointment reminders by text or telephone calls
- Maintain a tidy, clean and organised practice.
- Collaborate with the dental team to ensure smooth patient flow and outstanding care.
- Uphold patient confidentiality and data protection standards.
- Book up the dentists diaries.
- Assist with dental office administrative tasks, such as filing and organising documents/patient records and scanning.
- Daily/Monthly cashing up.
- Assist the Practice Principal/Manager in Practice compliance work where necessary.
- Assist the Practice Principal/Manager in handling complaints.
- Undergo CPD training where/when required.
- Ensure the Practice is opened up and closed down for the day.
- Flexible while maintaining the smooth running of the practice as the prime priority.

**Please note that this is not an exhaustive list of responsibilities. Additional duties may be assigned as needed.**

**Qualifications**:

- Previous experience in a reception role is preferred but not essential.
- Experience with any customer management software preferred but not essential
- Exceptional interpersonal and communication skills.
- Excellent organisational skills and attention to detail.
- Proficiency in computer software, including appointment scheduling systems.
- Ability to remain calm and friendly in a fast-paced environment.
- Commitment to maintaining patient confidentiality and privacy.
- A positive and welcoming attitude.

If you are a compassionate and approachable individual with a passion for patient care, we invite you to join our team. To apply, please submit your CV and a brief cover letter highlighting your relevant skills and experience. We look forward to welcoming you to our team at Allround Dental.

**Starting date: as soon as possible**

**Rate**:Up to£12.50 per hour

**Days/ Hours available**:
Mondays 8am to 6pm

Tuesdays 8am to 6pm

Wednesdays 8am to 6pm

Reference ID: Receptionist role Horsham private Dental practice

**Job Types**: Part-time, Permanent

Pay: Up to £12.50 per hour

**Benefits**:

- Company pension
- Employee discount
- Free parking
- Store discount

Application question(s):

- If you were offered this position, and given that we are ideally looking for someone to start immediately, when would you be available to begin working with us?

**Experience**:

- reception: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person