IT Change Co-ordinator

3 days ago

Bristol, United Kingdom Mitie Full time

The IT Change Co-ordinator is responsible for
- handling change requests that are assigned to Mitie IT Change Management raised as per agreed change management processes.
- ensuring that all changes to Mitie's Production environment are fit for purpose.
- The role will challenge the risk-based nature of infrastructure planned activity.
- The IT Change Co-ordinator will support and deputise the Change Manager as required.

Your main role will be
- Quality assurance of RFCs as stage gate before RFC is authorised (correct assessment, approvers and priority),
- Responsible for the identification of the correct stakeholders for the approval of the RFC,
- Accountable for ensuring that there is an assigned Technical Assurance Manager to the RFC,
- Accountable for obtaining RFC approvals from a technical, Security, Service Owner and Business Owner.
- Attend / Run weekly RFC review meetings as required
- Attends CAB meetings to provide information and status on IT change(s), including managing them as required.
- Take the Supplier Change Manager's role for any Internal RFC's raised within Mitie
- Reviews the progress of RFCs taking any actions to correct problems and/or take opportunities to improve service quality,
- Reviews all implemented changes to ensure that they have met their objectives; refers back any that have been backed out or have failed.
- To deputise for the Change Manager as required

Person Specification
- ITIL v3 Foundation Certificate is desirable
- Change Management Specialist Certificate is desirable
- Experience in ServiceNow (IT Service Management tool) is desirable
- A broad understanding of modern technologies and platforms, particularly networks, hosting, cloud, firewalls, web services, SAP, SharePoint, Active Directory and such forth is desirable
- Able to make effective decisions and take responsibility quickly
- Structured and methodical approach. Attention to detail and able to consider holistic implications of technical change
- Team player able to work with the minimum of supervision. Self-motivated and able to work under own initiative. Able to work with a variety of personalities to champion best practice / high quality change / implementation and rollback documentation
- Experience of service management in a high-pressure production IT services environment.
- Diplomatic and able to remain calm under pressure. Able to manage tense situations to disperse tension, focus on goals and negotiate outcomes. Confident to push back where necessary.
- A pragmatic but thorough approach to and knowledge of processes, methodologies and standards
- Good communication skills, both written and verbal. Able to communicate effectively and present compelling messages
- Understand the need for discipline and rigour in reporting, and have strong analytical capability
- Understanding of the business and wider IT and transformation roadmaps

  • Admin Co-ordinator

    3 days ago

    Bristol, United Kingdom Pertemps Bristol Commercial Full time

    I am currently looking for an Administrative Co-ordinator £24,000 - £27,000 per annum to join a well-respected firm based in Avonmouth. **Job Details of the Administrative Co-ordinator**: To assist with the organisation and administration of all aspects of our engineering, packing and logistics projects to ensure their complete and efficient operation...

  • Admin Co-ordinator

    2 weeks ago

    Bristol, United Kingdom Pertemps Network Group Full time

    **Job Description**: I am currently looking for an Administrative Co-ordinator £24,000 - £27,000 per annum to join a well-respected firm based in Avonmouth. **Job Details of the Administrative Co-ordinator**: To assist with the organisation and administration of all aspects of our engineering, packing and logistics projects to ensure their complete and...

  • IT Change Co-Ordinator

    6 days ago

    Bristol BS, United Kingdom Mitie Full time £25,000 - £55,000 per year

    Job OverviewThe IT Change-Ordinator role is an administration role to support the IT Change Manager in the ensuring the Mitie Change Management process is followed to evidence that all proposed changes to the Mitie IT production environment are fit for purpose.Main DutiesReviewing submitted RFCs (Request for Change templates) to ensure all information...

  • Advisory Co-ordinator

    3 days ago

    Bristol, United Kingdom Burges Salmon Full time

    **Join the People Team as an Advisory Co-ordinator!** Are you an organised and detail-oriented professional with a passion for HR? We are looking for a **Advisory Co-ordinator**on a **part-time permanent**basis to join our People Advisory Team and support our firm's employees and management. As an **Advisory Co-ordinator**, you will play a vital role in...

  • Learning Co-ordinator

    3 days ago

    Bristol, United Kingdom Imperial Brands Full time

    **About us** We're a truly international company, fourth largest in our industry and operating across 119 markets. An inclusive, innovative global FMCG business supported by 26,000 employees. As we embrace a new era of growth, we are transforming. Our ways of working and culture are driven by a challenger mindset, constantly questioning the status quo where...

  • Compliance Co-ordinator

    5 days ago

    Bristol, United Kingdom Mitie Full time

    **Job Objectives and Responsibilities** - To ensure statutory documentation is completed and records maintained - To follow and maintain the PM Compliance process in line with Mitie standard processes - Co-ordinate and maintain all subcontractor documentation liaising with technical leads - Administer accurate records in line with subcontractor **Main...

  • Fleet Co-ordinator

    3 days ago

    Bristol, United Kingdom Eurovia UK Full time

    **Fleet Co-ordinator (VN2634)**:** ***Business Area: Fleet, Plant & Workshops**:** **Vacancy Base: Bristol/Almondsbury** **County: Bristol** **Contract Type: Permanent** **Hours: 40** *** **Ringway is a market leader in the Highways Term Maintenance Industry, responsible for looking after over 50,000 kms of the UK’s highways network. We take pride in...

  • Regional Health and Safety Co-ordinator

    3 days ago

    Bristol, United Kingdom GREGORY DISTRIBUTION LTD Full time

    **Regional Health and Safety Co-ordinator** **Bristol** Gregory Group are pleased to advertise the position of a **Regional Health and Safety** **Co-ordinator**, based in the Bristol area. This position will involve travel to a variety of sites within Bristol, Somerset, Gloucester, Hereford, and Wales. **The position of Regional Health and Safety...

  • Project Co-ordinator

    2 weeks ago

    Bristol, United Kingdom M Group Services Full time

    About The Role**What will you be doing?** Working in a busy office environment, they will be the main point of contact for the engineering team, supervisors & management, relaying delivery information on numerous builds across the South West, South Wales & Cornwall. The Project Co-ordination role is fast paced & therefore we are looking for an individual...

  • Payroll Co-ordinator

    5 days ago

    Bristol, United Kingdom CMS UK Full time

    **CMS have an exciting opportunity for a Payroll Co-Ordinator in our Bristol office!** In this role you will provide support to the Payroll Manager in delivering an accurate and timely payroll service along with the administration of pension arrangements. If you are an experienced Payroll Co-Ordinator looking for a new challenge please apply. ***About...