Credit Controller

2 weeks ago

Knutsford, United Kingdom Irlam Associates Full time

Job Title: Credit Controller
Salary - DOE
Location - Knutsford (remote working)
Responsibilities & Objectives
- Process a high volume of collection calls (inbound and outbound) in an efficient and professional manner.
- Record all communications with customers in bespoke AR App
- Maintain customer data in Sage 200 & Traffic system
- Build relationships with accounts department staff
- Send copy invoices, proofs of delivery & statements as required to customers Liaise with franchisees to resolve any issues holding up payment
- Ensure appropriate insurance cover is in place for all ledgers
- Work with the Accounts Receivable Supervisor to develop credit control systems & procedures which minimise the level of debt and maximise cash collection.
Statutory Duties
- Co-operate with your employer to enable any legal obligations to be complied with.
- Do not recklessly interfere with anything provided by the employer or others in the interests of health, safety or welfare.
- Bring to the attention of the Company Health and Safety Manager any perceived short comings in health and safety arrangements, situations or processes that you consider to be serious or which may present danger to you or others
- Do not undertake or request others to undertake any works for which you/they do not hold the required competency or authority to undertake.
- Interfaces Internal
- Liaise with Accounts Receivable Supervisor, Franchise development managers, Heads of Department, their direct reports and employees at all levels within the company, compliance to HSE legislation and Company objectives
- Franchisees
- Directors
External
- Customers
- Bank & Factoring Provider
- Debt Insurers
- Debt Collection Company
- Administrators/Liquidators
- World Pay
Qualifications: Core
- IT Literate including Microsoft, word, excel and outlook.
- Written, oral English and Mathematics to GCSE standard
Desirable
- AAT
- Awareness of Relevant Legislation
**Experience**:

- Accounts/Book keeping
- Sage200
Performance Management Responsibilities:

- The areas of responsibilities and objectives (above) are to be monitored on via the appraisal process and internal meetings.
Technical Skills:

- Sage200
- Microsoft Word, Excel, Outlook
- Navigator Software
Business Skills:

- Professional and confident manner
- Excellent Communicator
- Ability to work within a team and under own initiative
- Good organisational skills
- Ability to work well under pressure
- Good literacy and numeracy skills

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