Retail Sales Assistant

13 hours ago


Antrim, United Kingdom RedDot Full time

**Retail Sales Assistant**

**Career change**

**Belfast Based**

**Flexibility required for shifts that are split across Monday-Sunday**

The Retail Sales Assistant we are looking for includes a career change into a customer service role over the phone, you will be representing a leading company and handling inbound calls from existing customers. Your daily duties will involve:

- Handling inbound calls regarding customers who are thinking about cancelling a part or their whole package from a leading TV and Broadband provider.
- Get to know your customers through great conversation to find out why they are calling
- Providing an excellent customer experience by offering support, listening and engaging with customers
- Offer discounts, offers and other solutions to keep the customer with the company for all their services

**Requirements of the **Retail Sales Assistant**:

- A minimum of 6 months experience in retail customer services within any sector
- Ideally experience of working to KPI’s or targets in retail
- Confidence in dealing with retail customers
- Fantastic verbal communication skills from your experience in retail
- Computer literate with the ability to multitask and use multiple systems at any one time.

**Benefits of the Retail Sales Assistant**:

- Basic salary of £19,773 plus monthly bonus (up to £250 per month)
- Onsite position in the city centre of Belfast
- Permanent position - 37.5 hours per week
- Working hours rotational between 8am-8pm Monday to Sunday
- Great progression opportunities
- A bright, modern, place to work with excellent staff facilities with excellent transport links.
- Onsite parking available.
- Onsite café.
- Look after your future with our company pension scheme.
- Develop your career in a global company of over 225,000 employees across more than 40 countries


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