Retail Sales Advisor

**Job Title**: Outside Rooms Retail Sales Advisor

**Reports To**: Head of Retail Sales

**Location**:Toomebridge

**Hours of Work**:8.30am to 5.00pm, Monday to Friday & Saturday 9.00am - 12.30pm (March to September Inclusive on a rota basis)

Occasional Thursday evenings 12.00pm - 8.00pm (March to September inclusive)

**The role**:
Are you a motivated and engaging individual with a natural flair for design who enjoys meeting people? Are you looking to take the first step of your career with a company that has clear progression routes, sterling employee benefits and a strong reputation for going above and beyond when it comes to looking after its customers and employees?

**About The Role**

**Key Tasks and Responsibilities**:

- Maximise sales for the Outside Rooms division.
- Processing orders and proactively engaging with customers.
- Dealing with enquiries and building a pipeline of quotations.
- Liaise with both, existing AG recommended installers and new paving installers, to build and cultivate close working relationships to drive a repeat revenue stream.
- Assist and guide customers in their paving and walling choices to ensure the optimum, landscaping solution is achieved for the customer.
- Ensure the Outside Rooms Centre is maintained to a high standard, by merchandising and replenishing literature and samples.
- Assist with the day to day running of the Outside Rooms including opening and closing of premises.
- Work closely with colleagues in the Outside Rooms team including Landscape Designers and the Marketing department to identify case studies & other content opportunities for the AG social media channels.
- Liaise with the Installer Manager to ensure new installer leads are passed on to grow the recommended installer list.
- Build relationships with internal colleagues in the wider company to ensure processes operate smoothly.
- Deal with all customer queries in a professional and timely manner.
- Embody the company culture of exemplary customer service in your everyday performance, providing a professional yet personal customer experience.
- Keep up to date with industry trends and be part of the development of our product range by identifying new products suitable for the market.
- Take responsibility for personal development and actively seek opportunities to better yourself as part of a dynamic team.

Any other duties as required by Senior Management and the Directors of the Company, commensurate with the role and within capabilities.

**Required Criteria**
- 5 GCSE’s (or equivalent) at Grade C or above including Maths and English
- Previous sales experience in a retail or showroom environment.
- Proficient in Microsoft Office and other software packages.
- Valid driving licence with the ability to travel to and from work areas as and when required.
- An excellent communicator, who is friendly, polite, and very engaging.
- Proven ability to be proactive.
- Effective in building and maintaining good customers relations with a wide range of people, both internally and externally.
- Self-motivated with a positive attitude, with a proven desire to learn.
- Ability to prioritise and multi-task a seasonal workload.
- Exceptional all-round administrative skills, accuracy, and attention to detail.
- Flexibility to work summertime hours as and when required as well as occasional Thursday evenings.
- Medically fit and healthy for the requirements of the role which may include some physical aspects such as manual handling and lifting.

**Desired Criteria**
- Third level qualification in a Business related field
- Knowledge of landscape design.
- Experience in the tiling sector/construction industry and/or building products knowledge
- Experience of calculating areas of design for order quantification.
- Ability to take ownership of their own environment and seek help when needed.

**Skills Needed**

**About The Company**

Established 60 years ago as Acheson & Glover Limited, and now known as AG, the company is a renowned and respected designer, developer, manufacturer and distributor of best in class walling, paving and facing brick for the commercial and domestic markets across the UK and Ireland.

In Britain our products are sold through Builders Merchants, whilst in Northern Ireland and the Republic of Ireland we sell through our own wholly-owned outlets as well as a number of other carefully chosen retail partners and Builders Merchants.

**Company Culture**

Since our establishment more than 60 years ago as Acheson & Glover Limited, we have sought to provide opportunities for our team to build careers - rather than just hold down a job.

Our people matter to us. We care about their wellbeing (their Health and Safety) and we want to see them become the very best they can be.

We are delighted that many of our employees have been with us for considerable periods and, as a result of their commitment and our support, many have moved through the ranks to management level and beyond.

**Company