HR Investigator

5 days ago

West Malling, United Kingdom Commercial Services Group Full time

**Job Title**: HR Investigator

**Location**: UK/Fully remote

**Salary**: £45,000 per annum (pro-rata)

**This is a Permanent Relief Contract. There is no guarantee to the number of hours you will work on a regular basis. Salary per annum is based on full-time hours, please note, this will be pro-rata’d for hours worked.**

**Role Overview**:
As a HR/Complaints Investigator, you will play a key role in conducting thorough and impartial investigations on behalf of our clients. You will be responsible for investigating employee relations issues, including disciplinary, grievance, bullying, harassment and conducting investigations arising from complaints to our client organisations., This role requires a high level of professionalism, attention to detail, and the ability to handle sensitive information with discretion.

**About HRConnect**:
Part of the Commercial Services Group, HR Connect has an enviable history of success and is an award-winning HR services delivery team. The services they provide range from specialist education recruitment services and DBS services through to an Occupational Health Division. The team is focused on providing outstanding customer service and expertise in the form of Payroll, HR Administration, and HR Advisory Services.

**Key Responsibilities**:

- Conduct thorough investigations into complaints and allegations, including interviews with involved parties and the gathering of evidence.
- Document and report findings in a clear, impartial, and timely manner.
- Analyse and evaluate the evidence and information obtained during the investigation, and prepare clear, concise and accurate reports and recommendations based on the findings of the investigation.
- Maintain confidentiality and handle sensitive information with discretion.
- Stay up to date with relevant HR legislation, and best practices to ensure compliance.

**What We’re Looking For**:

- Proven experience in HR, investigations, or employee relations
- Strong understanding of employment law, HR policies, and best practice.
- Excellent interpersonal and communication skills.
- Strong analytical and problem-solving abilities, with keen attention to detail.
- Ability to maintain confidentiality and act with integrity.
- A relevant qualification in HR, employment law, or a related field (CIPD or equivalent) is desirable..

**In return we will offer you**:

- Fully remote working and great flexibility
- Generous discount scheme, including gym and retail
- Health cash plan initiative
- A culture of progression and development
- Plus many more perks

**About Commercial Services Group**:
Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.

CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 30 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more.

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