Receptionist- Part-time

We are McCann Central, the UK’s largest integrated agency. Over 500 individuals working together to help brands play a meaningful role in people’s lives.

We are also part of McCann Worldgroup, a global agency network that delivers culture-shaping work for some of the world’s biggest brands.

And to add to the (literal) wheelbarrow full of awards we’ve got including Euro Effies most effective global agency, Cannes Network of the Year, Campaign’s European Integrated Agency of the Year, not to mention McCann Central’s haul of awards in recent years at Cannes Lions, Clios, One Show, D&AD, LIAs, Golden Drum & Creative Circle Awards. So creativity really is at the forefront of everything we do.

We’re a team of passionate creatives, strategists and marketers from a wide mix of backgrounds. But there’s a lot that unites us - like caring deeply about everything we make. And though our skillsets are wide and our process knowledge is deep, we are all still learning every day.

**The role of a receptionist is to be an ambassador for the McCann values and beliefs. We provide a highly professional front-of-house ‘meet and greet’ service for all our clients and visitors. We want our guests to feel special, warmly welcomed and well looked after every time they enter our building. The role includes the running of reception, admin support as well as other general duties.**

**This is an all-round, varied position which requires the ability to use initiative, prioritise work wisely and communicate at all levels. There are elements of reception and front of house duties; therefore a delightful and well-presented demeanour and plenty of enthusiasm is required to maintain high standards in a busy, demanding environment.**
**Part time - 8:00am - 1:30pm Monday to Friday**
**Areas of accountability**
- Operate the switchboard answering calls in a polite and efficient manner ensuring calls are directed to correct locations
- Manage the booking systems for meeting rooms and negotiate changes as required
- Receive all deliveries/post ensuring they are delivered to the correct recipient
- Maintain the reception area at key points throughout the day to cover the absence of the Front of House Manager.
- Ensure the signing-in procedure is adhered to and all visitors receive a visitors’ pass
- Liaise with staff to arrange taxis for clients and visitors
- Book conference call lines and negotiate changes as required
- Liaise with Facilities Management on any Health and Safety concerns
- Ensure the Reception area is neat and tidy at all times
- In addition to the duties and responsibilities listed, the job holder is required to perform other duties as assigned by their Manager from time to time.

**Requirements**:

- Recent switchboard experience
- Excellent organisation skills
- Impeccable personal presentation
- Ability to remain calm when working under pressure
- Excellent interpersonal skills and telephone manner
- Ability to deal with Clients and colleagues at all levels
- Open and friendly personality
- Ability to act with tact and diplomacy when necessary
- Remains calm and clear-headed under pressure
- Maintains a well-groomed and professional appearance at all times
- Understands the importance of first impressions (attitude, body language, etc.)
- Excellent communication and listening skills
- A people person and able to retain detailed knowledge of all staff and regular visitors (discipline, position, location, extensions of McCann employees, plus names, companies and positions of McCann clients and suppliers)
- Able to multitask

**Benefits**

In addition to a competitive salary, we are committed to creating a brilliant environment for all our people. This includes benefits such as 28 days holiday, plus the opportunity to buy more holiday, enhanced pension contributions, life assurance and much more.

A culture of learning and development is also central to our ethos, so you’ll have access to industry leading training and development programmes, plus you’ll get to work closely with the world’s biggest media partners to access exclusive features and products.

Most importantly, you’ll be part of a fun and collaborative team and you’ll work in an environment where you are supported and developed.

If you want to join an iconic network agency that offers you the chance to work on one of the top clients in our portfolio & the opportunity to progress your career with an unrivalled development programme, contact us now. And not through a recruiter, please.

Our commitment to equal opportunities.
For us, diversity is a business imperative - one that must be embedded into every aspect of how we operate in order to drive success. Simply put, we believe an encouraging and inclusive environment makes sound business sense.

As a globally integrated community that influences and shapes culture, it’s vital that the talent mix in our agencies encompass all dimensions of diversity, and that we demand the same o