Apprentice - Business Administrator

**Salary: £19,000**

**Ready to turn your potential into something extraordinary?**

At Mitie, we're the UK's leading facilities management and professional services company. We deliver critical services that power businesses, communities, and individuals across the nation. Joining Mitie means being part of a team that values collaboration, innovation, and the passion to make a difference. We're here to help you kick off your career with purpose, passion, and plenty of support.

Whether you're stepping into your first job or looking to change your career, our apprenticeships are your ticket to learning, earning, and achieving. With us, you'll gain nationally recognised qualifications, real-world experience, and a competitive salary - all while being part of a company that truly cares about its people and the planet.

We're proud to be one of the Top 100 Apprentice Employers in the UK and a leader in creating inclusive workplaces where everyone can shine. Together, we're shaping brighter futures - for you, for our communities, and for our world.

**What You'll Be Doing**

As a **Business Administration Apprentice**, you'll play a key role in supporting the smooth running of two **PFI (Private Finance Initiative) contracts**, covering **8 buildings** across a range of critical community services. These include **residential respite centres, day centres, health centres, and hospitals**.

You'll be joining a high-performing, largely self-delivered facilities team, working closely with engineers, subcontractors, and site managers to ensure that services are delivered safely and efficiently. These sites are supported by a **24/7 on-call engineer rota**, with specific response times that must be met - making organisation and communication absolutely vital.

As an Apprentice at Mitie, you'll be at the centre of it all - gaining hands-on experience and learning how to keep vital services running smoothly behind the scenes. Your responsibilities may include:

- Developing strong communication and interpersonal skills to work effectively with colleagues, contractors, and clients.
- Helping coordinate reactive and planned maintenance work across sites - supporting operational teams in meeting PFI service requirements.
- Supporting compliance by ensuring administration aligns with **Health, Safety, Environmental, and Quality (HSEQ)** procedures.

As part of your Apprenticeship, you will be enrolled onto a Level 3 Business Admin qualification which normally runs for 18 months. You will be fully supported by our partnered college to achieve this qualification by having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office.

Our dedicated Apprenticeship Team will support you every step of the way, helping you make the most of your opportunities and to achieve the goals you already have - and those you have yet to discover

**Could you be our next Apprentice?**

We're searching for ambitious, driven individuals who are excited about learning and ready to take on new challenges. To succeed as a Mitie apprentice, you'll need:

- A keen interest in your chosen field.
- The ability to think critically and find solutions.
- A driving licence would be preferred.
- Dedication to completing your apprenticeship and growing with Mitie.
- GCSEs in Maths and English (Grades 4-9 or equivalent) or Scottish National 5 certificates (Grade A-C). Certificates must be provided at the interview stage.

No prior experience? No problem If you're enthusiastic and ready to learn, we'll give you all the tools you need to succeed.