Global Communications Lead

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model


**Job Description**:

- The role has responsibility for managing leadership communications, internal communications and key corporate events across Brambles Group in support of business strategy, reputation management and increased employee engagement.
- It is responsible for communications management for Group-wide functions including Global HR, Supply Chain, Sustainability, IT, Finance, Legal and Safety.
- Major/Key Accountabilities
- Group Internal Communications
- Establish and deliver the Group Internal Communications strategy to identify and address opportunities to improve employee engagement through organisational and leadership communications
- Devise, develop and implement corporate communications programmes to drive business outcomes including ensuring employees globally understand the business strategy and their roles in achieving business objectives
- Provide strategic communications counsel, business partnership and support to Group executives, including speech writing and other communications partnership for Group CEO
- Work closely with the CHRO to ensure communications plays a leading role in all employee engagement and employee experience activities
- Agree and implement effective operating procedures and protocols for functional communications globally
- Lead the planning, writing, editing, executing, monitoring and budgeting phases of cross-functional communications activities for Brambles
- Manage the annual Brambles Leadership Conference for senior-most business leaders in partnership with the CEO and CHRO
- Define, track and analyse key metrics to measure and improve communication programme effectiveness
- Ensure team and business awareness of and compliance with applicable legislation and regulations (e.g. ASX, continuous disclosure, privacy, intellectual property etc)
- Maintain detailed understanding of best-practice communications standards from other companies and industries to ensure Brambles provides world-class comms support to global functions
- Crisis Communications:

- Lead Brambles’ crisis communications for Group functions in the event of an incident to manage risks to the Group’s reputation and/or share price performance
- Develop, update and proactively manage global formal risk and crisis communications and response protocols and materials pertaining to functions, including cyber security, HR risk, compliance breaches
- Coordinate global functional areas during a crisis to provide timely, accurate and strategic messaging
- Manage crisis management stages: (1) warning; (2) risk assessment; (3) response; (4) follow up; (5) resolution and (6) recovery
- Collaborate effectively with Group Communications colleagues and business leaders to ensure effective global coverage of and response to an incident
- Group Communications:

- Participate in the Group Communications strategy development and communication audit process
- Drive collaboration and enable scale benefits to be realised through the use of common tools, platforms and providers to improve the efficiency, consistency and effectiveness of communications activities globally
- Build strong connections and a collegiate approach between communicators globally, including Marketing and others outside the Group Comms team. Share comms best practices and facilitate knowledge sharing and relationship-building across all regions.
- Deputise for Chief Communications Officer as needed
- Team Leadership
- Recruit/ appoint, retain and develop a world-class team of communications professionals
- Provide team with vision and purpose, aligned to measurable annual goals and objectives that support the organisation’s strategy, Group Communications strategy and business goals for each Group function
- Ensure team effectiveness through stakeholder feedback, coaching, performance management and team development
- Effectively manage the budget and work with business leaders to ensure appropriate funding of communications activities within their functions
- Qualifications
- Bachelor’s degree or equivalent in Communications, Marketing, Commerce or related discipline
- Experience Required
- 15+