Risk Management Platform Specialist

Risk Management Platform Specialist
- IVC Evidensia UK, Keynsham, South West
- Discipline: Operations

**Risk Management Platform Specialist**:
At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 20 countries and around 41,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.

We’re looking for a proactive and detail-oriented H&S Risk Management Platform Lead to oversee and enhance our Health & Safety (H&S) Compliance Data platform across the UK & Ireland. This key role will ensure the effective operation, administration, and continuous improvement of our Risk Management Platform (RMP), supporting cross-functional teams and promoting a seamless user experience. You’ll act as the central point of contact for all RMP-related data, performance, and support activities, working closely with internal stakeholders and contributing to the overall success of our H&S compliance strategy.

**Key Accountabilities/Responsibilities**:

- H&S Risk Management Platform Lead for the UK & Ireland across all elements of the business relative to H&S Compliance Data
- Working with management & regional teams to ensure the RMP is maintained effectively in terms of User Management; working cross functionally across business teams to ensure the RMP maintains accuracy and effective user experience
- Creating & Managing user accounts; Supervisor privileges; Roles; Archiving/disabling user accounts; Notification settings; Re-assigning tasks; Adding org units; Renaming org units; Moving org units; Disabling/deleting org units (data re-assignment); Org unit defaults (assignees, approvers etc); Org group
- Ensure workflows within RMP & controls are designed appropriately, liaise with all stakeholders internally for the RMP and manage change control activities
- Perform Data validation; bulk uploading & testing through-out the year to validate RMP effectiveness and continued accuracy
- Perform RMP administration activities relative to maintain the Settings Controls relative to Home page; contact support message; Reminders; Reviews; Approvals; Status Ratings
- Collaborate on group on RMP project teams to ensure changes & modifications to the platform are appropriately considered; rolled out and communicated
- Perform Module working administration activities relative to Searching; Filtering; Quick Reports; Insights+ reporting.
- Focal point for Data validation, Performance & Analytical reporting from the RMP within the UK & Ireland
- Develop & support eLearning materials and communication materials relative to the RMP, provide helpdesk support nationally

**Experience/Qualifications**:

- Experience managing a Risk Management Platform (or similar system) in a compliance-driven environment
- Proven ability to collaborate with cross-functional teams and regional leadership to ensure system accuracy and usability
- Strong experience in system user administration including creating, modifying, disabling accounts, assigning roles, and maintaining organisational unit structures
- Experience in managing platform workflows, notification settings, approval hierarchies, and default user assignments
- Familiarity with platform settings management (e.g. homepage controls, reminders, approvals, status ratings, support messages)
- Skilled in performing regular data validation, bulk uploads, and testing activities to ensure data integrity
- Involvement in change control processes and cross-functional project teams for platform updates and enhancements
- Proficiency in using platform features such as advanced searching, filtering, quick reporting, and Insights+ reporting tools
- Comfortable providing data performance analysis and reporting for key stakeholders across the UK & Ireland
- Capable of developing user training and eLearning content, as well as delivering helpdesk support on a national scale
- Strong problem-solving skills and a process-driven mindset with attention to detail
- Excellent communication skills to manage user support and change communications effectively

**What We Offer**:

- At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from

- Work-life balance
- 26 days annual leave
- Cycle to Work scheme
- Initiatives focused on employee wellbeing
- Pension
- Discretionary Bonus
- Discounted staff pet care
- Free Parking available at Head Office
- **
- IVC Evidensia UK
- IVC Evidensia, The Chocolate Factory, Keynsham, BS31 2AU, United Kingdom

**Any questions before applying?**:
**Talent Business Manager**:

- Danielle Hughes