Security Supervisor

3 days ago

London, United Kingdom Vigilant Security Full time

**Job Purpose**:
**Key Responsibilities**:
Supervise and oversee the shift team and provide full support to the Site Security Manager
Ensure all staff on the shift are fully trained will all site procedures/relevant systems
Ensure shift handovers are reviewed and completed to a high standard by all staff
Ensure your team are fully aware and conversant with the day's activities
Carry out regular building patrols and ensure that any faults are properly reported
Ensure thorough incident reports are completed and these are submitted within the agreed timeframe
Provide sufficient break cover during the course of the day if patrol cover is not available
Provide a prompt, polite and professional service at all times
Carry out CCTV Monitoring where required
Key and asset Management via MyTag
Management of access to cycle store as required
Work alongside other service providers to achieve shared client goals through a 'one-team approach'
Maintain a high level of security at all times
Ensure all tasks and assignments are carried out to a high standard
Must have a full understanding of the cross functions covered by each division
- i.e., back of house, post room, loading bay, control room Incident management and response
Strategic planning of the security function
Ensure compliance with SLA requirements, minimizing risks to all associates in the client's business Responsible for Rota creation, ensuring extra cover requests are booked and full manning levels maintained
Must have an awareness of electronic solutions such as CCTV & access control, key holding, post room and general business support.
Previous working experience with MyTag, or similar, would-be beneficial
Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures
Ensure all staff uniforms are of a high standard with a clean-cut presentation at all times
Professional, highly driven, flexible, enthusiastic, proactive, self - motivated team player
Previous experience in staff management/Supervision and a customer service facing role
Excellent interpersonal skills and the ability to interact with people at all levels Immaculate presentation
Holds a naturally friendly personality with an honest smile
Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail
Maintain and practice a high degree of confidentiality at all times 5 years of verifiable work history
Must have a valid DS license. (A CCTV license would also be beneficial however training can be provided)
Must have a clear understanding and be able to demonstrate outstanding customer service skills whilst maintaining ahigh degree of confidentiality at all times.
Flexibility, reliability and being able to work days/nights and weekends to suit the needs of the business.
Must be able to demonstrate the ability to think and act quickly in emergencies or under pressure and must be physically able to carry out all duties.
Computer literate with knowledge of Word, Excel and Power Point and Outlook
Thorough knowledge of relevant security systems and their operation
Ability to work independently with confidence, using own initiative as required Team player with strong leadership skills and being a role model for your fellow colleagues
Must be patient, tolerant, reliable and trustworthy whilst being persuasive and assertive Confidence in decision making

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