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Student Support Administrator

2 weeks ago


Norwich, United Kingdom PeoplePlus Full time

Based from HMP Bure, our Student Support Administrators are responsible for ensuring that our administration systems and processes operate efficiently whilst providing support to our learners, teaching and prison allocation teams.

As the first point of contact for prisoners you will play a key role in the induction process through promotion of courses and recruitment of learners as well as delivery of ongoing advice and guidance outlining the education and training available. You will also conduct initial assessments and act as a liaison for partner agencies and other key stakeholders.

**What are we looking for?**

You will need to demonstrate high ethical standards, take personal accountability for everything you do, maintain a customer first approach and always want to be the best. You should have relevant and recent experience in a similar role with an NVQ level 2 qualification in Business Administration, or equivalent (level 3 is desirable).

The salary for our administrators is based on experience and qualifications of the post holder, to be eligible for the top end of the band (£21,000 - £24,000) you will need to hold a Level 3 NVQ or equivalent.