Technical Officer

**Technical Officer**

**Location**: Riverbank House, EX39 2QG

**Start Date**: ASAP
**Contract Duration**: 3+ Months
**Working Hours**: Mon - Fri, 09:00 - 17:00, 37 Hours per week
**Pay Rate**: £ 16.39 per hour
**Job Ref**: 5276965

**Responsibilities**:

- Administer the responsive repairs requests service in line with the agreed process and performance indicators.
- Survey repairs, diagnose, and specify works.
- Prepare and check invoices on completed work for payment.
- Monitor expenditure against allocated budget.
- Carry out inspections and quality assurance.
- Liaise with contractors and customers as necessary regarding access to properties.
- Assist with cemetery services management.
- Administer compliance and servicing contracts including gas and heating servicing, Electrical Servicing and PAT testing, legionella management, Fire Equipment Servicing, Fire and Intruder alarms, emergency lights and CCTV, Asbestos Management.
- Assist and support the Health and Safety officer respecting Health & Safety through compliance with the Council's policies and procedures.
- Prepare documentation, release for tender, and manage small works contracts to point of completion.
- Oversee latent defects as per contract.
- Liaise with existing & prospective Council tenants on property matters.
- Provide technical support respecting design, specification, and procurement relating to the authority’s projects, properties, and services.
- Carry out general duties and support functions related to the management of the Council's Estate and Property and services.
- Liaise with Officers and other agencies as and when required.
- Filing, keeping statistics, photocopying, typing, and daily mailing.
- Input and retrieval of information on the Council I.T. systems.
- Cover duties of the Technical Officers and the other support staff as required.
- Attend Team and Contractor meetings.
- Provide related customer care and front-line customer engagement.

**Person Specification**
- Essential: Educated to HNC/NVQ4 level in a relevant area of construction.
- Desirable: Educated to Degree level in a relevant area.
- Full membership of an appropriate professional body.
- P402 Asbestos Surveying.
- Good knowledge of construction and design specification.
- Good knowledge of legislation, policy, and good practice in the field of responsive repairs, servicing, compliance, and contract management.
- Good knowledge of Health & Safety and CDM Regulations.
- Experience of building surveying, inspections, and repairs diagnosis.
- Experience of Project and Contract Management & administration.
- Experience of working in an administrative or office environment.
- Experience of works specification and design for procurement and contracts.
- Desirable: Experience in procurement.
- Architectural and design ability, including use of AutoCAD and other systems e.g., GIS.
- Numerate and computer literate - knowledge of MS Office (Word, Excel, & Outlook).
- Excellent communication skills across all levels.
- Possess organisational skills.
- A team player.
- Able to present reports and attend meetings etc.
- Ability to work under pressure and meet deadlines.
- Commitment to implement anti-discriminatory and equal opportunities policies.
- Ability to travel according to the needs of the job with reasonable adjustments, if required, according to the Disability Discrimination Act.

**Job Types**: Full-time, Fixed term contract
Contract length: 3 months

Pay: £16.39 per hour

Expected hours: 37 per week

**Experience**:

- Technical Officer: 1 year (required)

Work Location: In person