F&b Service Expert

**Additional Information**
**Job Number**25003159
**Job Category**Food and Beverage & Culinary
**Location**Delta Hotels Newcastle Gateshead, Marconi Way, MetroCentre, Newcastle, England, United Kingdom, NE11 9XF
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

About us:
We are an ideal destination for both business and leisure guests to Newcastle upon Tyne with 150 bedrooms, 9 meeting rooms, leisure including pool, jacuzzi, sauna and steam room alongside our fitness centre. Our 4-star hotel is located in Gateshead, moments from MetroCentre and Newcastle city centre, and near Utilita Arena and Gateshead International Stadium.

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.

**Benefits**:

- Competitive wage plus free meals on shift
- Free Car Parking
- Discounted stays at over 7,300 hotels worldwide
- Friends and Family rate for overnight stays
- Food & Beverage discount at the hotels
- Wellness programmes
- Employee Assistant Programme
- Team events
- Training and Development
- Career discussions and Qualifications
- Use of the Leisure Club
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.