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F&b Supervisor
2 weeks ago
_Are you an experienced Food & Beverage Supervisor?_
- _Are you an excellent service provider?_
- _Are you looking for an exciting new challenge and the opportunity to progress your career?_
**The Copthorne Hotel Newcastle**is seeking an **F&B Supervisor** to play an integral part in our Food and Beverage management team. In this position you will work closely with Food and Beverage Manager ensuring a high standard of customer care is maintained at all times, supervising both the service and the team.
**As F&B Supervisor your Key Responsibilities Include**:
- Maintain the agreed standard of service and cleanliness set by the Food and Beverage Department.
- Ensure be responsible for the float, cash transactions, up-selling during the shift.
- To assist in the planning and organisation of all Food & Beverage operations on a daily basis to ensure its smooth running.
- To work closely with the Food & Beverage Manager to ensure that all outlets are operating efficiently at all times.
- To ensure that outstanding customers service is offered to our guests at all service points, both from an individual and management perspective.
- To attend any meetings as requested by your line manager.
- Participating in the Duty Manager rota as required.
**What we are looking for**:
- People management experience, particularly within the Food and Beverage industry would be advantageous.
- Outstanding customer service skills.
- Good organisational skills.
- The ability to work well under pressure and maintain a professional approach.
- The ability to work as part of a team.
- Experience working with payments.
- Experience of Micros computer system.
**About the Hotel**
Situated on the iconic Newcastle Quayside overlooking the famous River Tyne, the Copthorne Hotel Newcastle is perfect for both the business and leisure traveller. The hotel provides modern guest rooms which combine standard, club and suite accommodation all of which have picturesque riverside views.
Dining facilities at the hotel include The Quay 7 Restaurant which offers an à la carte menu with a variety of seasonal dishes. The Quay 7 bar and outdoor terrace offer an extensive wine list and a selection of beers and spirits, along with a variety of hot beverages.
**About the Group**
Millennium Hotels and Resorts (M & C) was founded in 1989 and operates a portfolio of over 120 hotels worldwide. In Europe, our 24 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
Properties in the group include Leng’s Collection, M Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality and character tailored to suit different types of guests.
**For you**
We offer a benefits package including:
- Cash Health Plan cover option
- Career development pathways and regular salary reviews
- Employee Discounted Accommodation and F&B discounts worldwide
- Life Assurance, where applicable
- Apprenticeship/Placement/Training opportunities
- Meals Provided on Duty
- Social Events, Wellbeing and Team Activities
- Uniform
- Length of Service related holiday scheme
- Recommend a Friend Scheme, where eligible
and many more
We are an equal opportunities employer.
**To apply**
Please outline your suitability for the role and attach your CV.
Work Location: In person
