Apprentice Service Administrator

**Hey, Hola, G’day, Bonjour, As-salamu alaykum**

**Thank you for stopping by, we know looking for a job can be exhausting so let’s get straight to the point for you.**

An exciting opportunity has become available here at NRG Riverside - and we want YOU

We are looking for a Apprentice Service Administrator to support our great team at Waltham Forrest.

An exciting opportunity has arisen for an Apprentice Service Administrator to work in a rapidly growing business, the successful applicant with will be joining a highly driven team, and will be completing their level 3 business admin or customer service apprenticeship.

NRG Riverside prides itself on promoting and developing their people, therefore the successful applicant will be given full training which will be on-going along side their apprenticeship.

We are looking for a flexible and committed individual to join our team in Waltham Forest, working closely with one of our trained Service Administrators, this is a great role to start your career with our business.

**The main duties are as follows, but remember this role is about having a great mentor to support and develop you in this role whilst completing your apprenticeship.**
- Ensure that job cards are opened for every job prior to work commencement.
- Ensure that all job cards are then submitted back with all relevant data recorded, a supervisor signature recorded for validation and then process them for payment to the customer via I.T system.
- Ensure all inspection records & legal certification are sent to the appropriate customer within 24 hours of job completion.
- Ensure all vehicle asset lists are kept fully up to date of additions, deletions, and transfers.
- Collate and keep accurate records of all fleet & associated equipment assets.
- Support the fleet management areas of the Companies Operator Licence in accordance with legislation.
- Collate data from fleet & O - Licence audits and turn into meaningful reports for senior management.
- Ensure the accurate input of vehicle fleet defects and that they are signed off by the repairing agent/technician as well as communicated to the customer.
- Ensure the customer is kept fully informed of work in progress (WIP) and any potential delays or unexpected work / increase in costs.
- Ensure all work pre - authorisation from the customer is authorised to proceed and appropriate purchase orders numbers supplied and recorded.
- Work collaboratively with workshop departments to ensure timeliness of inspection & defect records and keep accurate vehicle history records in accordance with legislation.
- Record all overtime hours, holidays, and absenteeism weekly and submit for authorisation/payment once signed off by the workshop manager.
- Ensure purchase orders are raised, for relevant & associated fleet work.
- Ensure parts requisitions are analysed and audited for accuracy.
- Take workshop calls and order parts from key suppliers.
- Ensure inspections are booked into the workshop and that the technicians forward plan for workload in advance.

**In addition to a generous salary, you will also receive these benefits**:

- 33 Days annual leave (inclusive of statutory).
- Salary Sacrifice pension.
- Employee Assistance Program.
- OnDemand GP and face to face counselling sessions.
- Online health advice portal.
- Retail, leisure, and Holiday discounts.
- Dedicated training and development to support your career with our business.
- Recommend a friend bonus.
- Death in Service (available from day one of employment).
- Wellbeing programme.
- Free onsite parking.