Service Administrator

**Hey, Hola, G’day, Bonjour, As-salamu alaykum**

**Thank you for stopping by, we know looking for a job can be exhausting so let’s get straight to the point for you.**

An exciting opportunity has become available here at NRG Riverside Front-Line Team - and we want YOU

We are looking for a Service Administrator to support our great team in Waltham Forest.

Specialist training will be provided where needed, to develop your existing skills to support our specialist assets.

**Requirements**:
**The main duties are as follows**:

- Ensure that job cards are opened for every job prior to work commencement
- Ensure that all job cards are then submitted back with all relevant data recorded, a supervisor signature recorded for validation and then process them for payment to the customer via I.T system
- Ensure all inspection records & legal certification are sent to the appropriate customer within 24 hours of job completion
- Ensure all vehicle asset lists are kept fully up to date of additions, deletions, and transfers
- Collate and keep accurate records of all fleet & associated equipment assets
- Support the fleet management areas of the Companies Operator Licence in accordance with legislation
- Collate data from fleet & O - Licence audits and turn into meaningful reports for senior management
- Ensure the accurate input of vehicle fleet defects and that they are signed off by the repairing agent/technician as well as communicated to the customer
- Ensure the customer is kept fully informed of work in progress (WIP) and any potential delays or unexpected work / increase in costs
- Ensure all work pre - authorisation from the customer is authorised to proceed and appropriate purchase orders numbers supplied and recorded
- Work collaboratively with workshop departments to ensure timeliness of inspection & defect records and keep accurate vehicle history records in accordance with legislation
- Ensure purchase orders are raised, for relevant & associated fleet work
- Ensure parts requisitions are analysed and audited for accuracy
- Take workshop calls and order parts from key suppliers
- Monitor stock and control orders
- Ensure inspections are booked into the workshop and that the technicians forward plan for workload in advance.

Job preview

**The main question is, what are the benefits for you?**:

- Depot bonus plan earning up to £1500 per annum
- 33 Days annual leave (inclusive of statutory)
- Salary Sacrifice pension
- Employee Assistance Program
- OnDemand GP and face to face counselling sessions
- Online health advice portal
- Benefit portal including retail, leisure, and holiday discounts
- Dedicated training and development to support your career with our business
- Recommend a friend bonus
- Death in Service (available from day one of employment)
- Wellbeing programme
- Free uniform
- Free onsite parking.

NRG Riverside is the UK’s largest municipal and specialist fleet hire company, we provide specialist vehicles on short and long-term hire, a range of vehicle maintenance packages and we offer a large portfolio of high-quality used vehicles for sale. NRG Riverside has the skills, knowledge, and expertise to support all your operational needs. Established in 1996, we’ve supported our valued customers to rationalise and decarbonise their fleets, save money and improve efficiency by reducing ‘Vehicle Off Road’ (VOR) time.

NRG Riverside has a recruitment process that is fair, inclusive and free from bias and we encourage our applicants to let us know if we can make it more user friendly for them. If our vacancies sound exciting, but your experience doesn’t 100% align, we still want to hear from you and would strongly encourage you to apply. We are proud to be an equal opportunity employer and are committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin ancestry, citizenship status, veteran status, and any other legally protected status under anti discriminatory laws.