Key Account Coordinator

13 hours ago


Bristol, United Kingdom HAG Ltd. Full time

**Key Account Coordinator**

**Location**: Bristol

**Salary**: Competitive

We are seeking a Key Account Co-ordinator to be a dedicated point of contact for corporate key accounts. Providing support and management for existing contracts for the maintenance, reactive repairs and new installations of security, fire and environmentaldoors across the UK.

**Key Account Co-ordinator Key responsibilities**:

- Manage customer expectations and achieve KPI targets
- Asset management
- Prepare quotations for reactive works
- Arrange emergency callouts
- Manage and renewal of maintenance contracts
- General account administration
- Sales order processing & Purchase order processing
- Providing reporting account information for clients
- Updating of Customer portals

**Key Account Co-ordinator Skills Experience**:

- Strong interpersonal, organisational, analytical and problem-solving skills
- Effective and dedicated customer service or facility management background is necessary
- Computer literate with experience of Microsoft Office packages
- Ability to manage own workload
- Evidence of successfully working to KPI’s
- Commercial awareness

**Key Account Co-ordinator Benefits Include**:

- Contributory pension scheme
- Wellbeing support programme
- 22 days annual leave rising to 25 after 6 years’ service
- Option to purchase additional holiday



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