Key Account Manager

**Key Account Manager**

We are currently looking for a Key Account Manager to join our busy team

The Customer Account Manager will ensure that the services provided by SBS perform so in accordance with the relevant agreements and will act as a main point of contact for the designated customer.

**Location**: Bristol (Hybrid Working - 2 days from Bristol Office)

**Salary**: Up to £55k ((dependant on experience)

**Key Account Manager Duties**:

- Build and maintain customer relationships
- Create action plans for key accounts
- Provide plans to the delivery teams to align with the customers goals
- Manage customer escalations
- Sales experience as an Account Manager
- Present products to customers
- Identify and pursue existing customer opportunities
- Regular customer forecasting
- Contract renewals
- Customer account reviews
- Work within standard operating procedures for each customer

**Key Account Manager Requirements**:

- Experience in the Finance/Banking and/or automotive industry
- Experience in managing a caseload of high profile clients with proven sales outcomes
- They need to have experience in liaising with senior level people and experience in Sales as an Account Manager
- Need to be able to commute to Bristol office twice a week so ideally living in or around Bristol
- Demonstrably capable of managing complex processes and converting new opportunities
- Experience of managing software contracts ideally within financial services customers
- Knowledge of the retail financial services and/or the asset finance/car finance market and an understanding of the solutions that address this market.

**If you do not have all of the above experience or skills, we would still like to hear from you**

**Key Account Manager Benefits**:
By joining the Sopra Banking Software team you will enjoy a market competitive salary, our excellent rewards and benefits schemes including a 6% pension contribution, employee share scheme (buy one get one free), an option to buy or sell holiday days, medicalinsurance, critical illness cover, a health cash plan, and we offer flexible working arrangements to all employees, plus many more excellent benefits.

Sopra Banking Software are proud to be an inclusive employer. This role is supported by flexible working, based from our Bristol office we offer up to 3 days per week flexible remote working, with 2 days per week office based or on customer sites as required.All employees are supported to work from home with DSE assessments and IT equipment where required to be fully productive when remote working.

**About the Company**:
ACF is a Global Business Unit that is part of Sopra Banking Software. The primary purpose of the GBU is to deliver software to the asset finance market through several software products/services. There is significant investment in development in SaaS (Softwareas a service) and Digital whilst also making targeted investments in legacy products that already deliver strong margins.
- At Sopra Banking Software, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences, we value diversity at our company and do not discriminateon the basis of race, ethnicity, religion, gender, sexual orientation, age or disability status. All personal information will be treated as confidential according to the Employment Equality act. _
- As part of our hiring process new employees will be required to pass a confidential consumer credit check and DBS check. This is a straightforward credit check for CCJ’s, bankruptcy and a criminal record check, however if you wish to know more aboutwhat is or is not acceptable, please ask our recruitment team._