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Legal Sales Advisor

2 weeks ago

Manchester, United Kingdom Coop Full time

**Sales Advisor - Family Law**
£25,000 plus commission on sales and excellent benefits (Work level 6C)
Manchester city centre, M60 0AG - hybrid working with 1 day a month in the office
37.5 hours, Monday to Friday 10:30am-18:30pm and Saturday 9:30am-12:00pm.

We are looking for a sales advisor to join our family law team at Co-op Legal Services.

Our family department has been awarded the 'Excellence in Technology & Innovation' at the Law Society Excellence Awards and it doesn’t stop there, we’ve got exciting plans for the future.

In this role, you’ll manage all incoming new enquiries and call back clients who have enquired about family law to promote out USPs to convert into consultations or full-service work (both fixed fee and hourly rate). We will look to you to handle each call with empathy alongside using your sales skills. This is an exciting opportunity to join a fast-growing, ethical legal business.

**What you’ll do**:

- contact clients to promote Co-op Legal Services and our family departments USP’s, handling each call with empathy
- objection handle competently on price and offering
- make sure all history notes are recorded accurately within our case management system
- follow contact strategy where clients haven’t been able to answer the phone
- work collaboratively within a small team and share opportunities for improvement
- cross sell when the opportunity provides itself
- assist in collecting management information

**This role would suit people who have**:

- previous experience in legal sales
- previous experience of using a case management system
- excellent telephone manner with the ability to communicate professionally and sensitively with clients
- tenacity with the ability to drive sales in a target driven environment
- the ability to work well individually and within a team

**Why Co-op?**

Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes:

- competitive salary and commission structure
- sales coaching and Training
- pension with up to 10% employer contributions
- annual incentive scheme
- 28 days holiday plus bank holidays (rising to 32 in line with service)
- discounts on Co-op products and services

**Building an inclusive work environment**

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
- Please be aware that Co-op does not offer visa sponsorship for this role._