Services Coordinator

1 week ago

Edinburgh, United Kingdom Places for People Full time

More about your role
As a Services Coordinator, you'll be responsible for the smooth day-to-day running of Retirement housing developments, ensuring properties are safe, well-maintained, and managed in line with policies and procedures. You'll carry out regular health and safety checks, support tenancy compliance, maintain accurate records, and act as the main point of contact for customers. You'll help coordinate communal facilities, report and resolve issues promptly, and manage basic financial tasks such as collecting payments. You'll also support engagement activities that promote community use of the development and help deliver a responsive, customer-focused service to our older adults.

More about you
You're organised, approachable, and confident managing varied tasks independently. With strong communication and customer service skills, you take a proactive approach to problem-solving and enjoy working with people. You have a solid understanding of health and safety in the workplace, are comfortable using digital systems, and can manage records with accuracy. You're committed to delivering high-quality housing and property services, ensuring customers feel safe, supported, and well-informed in their homes.
- You will be covering East Lothian, Midlothian and Edinburgh so a driving license and access to a car is essential

**Benefits**:
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave
- Cashback plan for healthcare costs - up to £500 saving per year
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more

What's next?

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

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