Patient Support Advisor

6 days ago

Newcastle upon Tyne, United Kingdom Portman Dentex Full time

We have an exciting opportunity for a Patient Support Advisor / Dental Receptionist to join our vibrant Queensway Orthodontics team in our Jesmond practice
- 35 hours per week over 4 days
- Tuesday - Thursday 7.45am - 5.45pm & Friday rota between 8.30am - 5.30pm
- Free parking on-site

Queensway Orthodontics in unlike any other practice; we have 1000+ five-star patient reviews and we were voted best place to work in the North East in 2018. We are the largest specialist provider of Invisalign in the UK and are the first practice in the UK to fully offset plastic used in our Invisalign cases.

About you
- Previous front of house Reception experience (ideally within a dental or healthcare setting, although this is not essential)
- A positive attitude, empathetic and well-organised
- The ability to communicate well with patients and colleagues and highly motivated to offer a warm and welcoming environment
- Passionate about building great relationships with patients and colleagues, and exceptional standards of care

What do you get in return?

At Queensway Orthodontics you’ll be part of an inclusive, collaborative team environment where taking ownership of your development journey is both encouraged and supported. We take time to celebrate success and have fun, so why not get in touch and find out more?

In addition to a competitive salary, our benefits package also includes:

- Additional annual leave for long service
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
- Store discount
- Part of the Better health at work programme - making sure we are doing all we can to look after the health and wellbeing of the team
- Perk box benefits - LOADS of discounts at all your favourite food, shopping and travel destinations as well as a free online GP services and mental health support
- Personal finance training
- Paid time for cancer screening appointments

LI-SL1

Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.

  • Patient Care Advisor

    1 week ago

    Newcastle upon Tyne, United Kingdom Connect Health Full time

    **Salary** £24800 **Contractual hours** 37.5 **Basis** Full time **Region** North East **Job category/type** Customer Service (Patient Contact Centre) **Date posted** 14/08/2025 **Job reference** REQ001976 **Customer Service Advisor** **£24,800** **+ Benefits** **Quorum Business Park, Newcastle upon Tyne** **Full Time - 37.5 hours, Monday to...

  • Patient Care Advisor

    4 days ago

    Newcastle upon Tyne, United Kingdom Connect Health Full time

    **Salary** £24800 **Contractual hours** 37.5 **Basis** Full time **Region** North East **Job category/type** Customer Service (Patient Contact Centre) **Date posted** 15/09/2025 **Job reference** REQ002009 **Customer Service Advisor** **£24,800** **+ Benefits** **Quorum Business Park, Newcastle upon Tyne** **Full Time - 37.5 hours, Monday to...

  • Patient Care Advisor

    3 days ago

    Newcastle upon Tyne, United Kingdom GEM Partnership Full time

    Job role: Patient Care Advisor Salary: £12.21 per hour Location: Newcastle upon Tyne (NE12) The role: Our client is a community healthcare provider who is dedicated to improving everyone’s wellbeing by making healthcare better. They currently seek a number of Patient Care Advisors (PCAs) to handle calls and emails, book appointments, and guide patients...

  • Patient Support Advisor

    1 week ago

    Newcastle upon Tyne, United Kingdom Queensway Orthodontics - Jesmond Full time

    **What the role involves**: **We are currently looking for a Patient Support Advisor/Receptionist to work at our Jesmond site,this role is a full time apprenticeship position.** Here are just some of the reasons we think you will want to come and work with us at Queensway Orthodontics: - First orthodontic practice in UK to be certified CSR Gold for our team...

  • Patient Support Advisor

    4 days ago

    Newcastle upon Tyne, United Kingdom Portman Dentex Full time

    We have an exciting opportunity for a Patient Support Advisor / Dental Receptionist to join our vibrant Queensway Orthodontics team in our Jesmond practice! - 35 hours per week over 4 days - Tuesday - Thursday 7.45am - 5.45pm & Friday between 8.30am - 5.30pm - Free parking on-site Queensway Orthodontics in unlike any other practice; we have 1000+ five-star...

  • Patient Care Advisor

    4 days ago

    Newcastle upon Tyne, United Kingdom GEM Partnership Full time

    OverviewOur client is a community healthcare provider who is dedicated to improving everyone’s wellbeing by making healthcare better. They are seeking a number of Patient Care Advisors (PCAs) to handle calls and emails, book appointments, and guide patients with musculoskeletal (MSK) conditions through their care journey. The roles are based on site at...

  • Patient Care Advisor

    1 week ago

    Newcastle upon Tyne, United Kingdom GEM Partnership Full time

    Job Description Our client is a community healthcare provider who is dedicated to improving everyone’s wellbeing by making healthcare better. They currently seek a number of Patient Care Advisors (PCAs) to handle calls and emails, book appointments, and guide patients with musculoskeletal (MSK) conditions through their care journey. The PCAs will work...

  • Patient Care Advisor Team Leader

    5 hours ago

    Newcastle upon Tyne NE, United Kingdom NHS Full time

    An exciting opportunity has arisen for a patient care advisor team leader to join the contact centre team who provide patient booking and administrative services and act as the first point of contact to capture all interactions between Northumbria Healthcare NHS Trust and patients.We are looking for a highly motivated, enthusiastic and conscientious...

  • Onsite Newcastle Patient Care Advisor

    4 days ago

    Newcastle upon Tyne, United Kingdom GEM Partnership Full time

    A community healthcare provider in Newcastle is looking for Patient Care Advisors (PCAs) to handle patient calls and emails, book appointments, and guide patients with musculoskeletal conditions. The roles are onsite with a work schedule of 37.5 hours per week, Monday to Friday. This is a temporary position leading to permanent employment after 12 weeks...

  • Senior Clinical Advisor – Urgent Care

    5 days ago

    Newcastle upon Tyne, United Kingdom NHS Full time

    A regional healthcare organization is seeking a Senior Clinical Advisor to join its Integrated Urgent Care Clinical Assessment Service. The candidate will assess patients, provide medication advice, and guide healthcare decisions across various ages and needs. The role requires strong clinical judgment, experience in clinical settings, and the ability to...