Patient Care Advisor

7 days ago


Newcastle upon Tyne, United Kingdom GEM Partnership Full time

Job Description Our client is a community healthcare provider who is dedicated to improving everyone’s wellbeing by making healthcare better. They currently seek a number of Patient Care Advisors (PCAs) to handle calls and emails, book appointments, and guide patients with musculoskeletal (MSK) conditions through their care journey. The PCAs will work onsite at their Newcastle location for 37.5 hours per week (Mon-Fri, 8:30am-5pm). These roles are offered on a temp to perm basis, with successful candidates typically being given the opportunity to transfer to permanent staff after 12 weeks (subject to satisfactory performance). The start dates for these roles are 5th or 12th January 2026. You must be able to start on one of these dates. The person: Warm, friendly, and professional Strong telephone customer service experience, ideally in a contact centre environment Excellent communication and IT skills Flexible, positive, and empathetic attitude Ability to work Mon–Fri, 8:30am–5:00pm This is an exciting opportunity for those with a strong track record in telephone customer services to join a company that prides itself on delivering positive patient experiences at all times and, as the roles are based at their Head Office function, future career opportunities and progression pathways may also be available too.



  • Newcastle upon Tyne, United Kingdom GEM Partnership Full time

    Job role: Patient Care Advisor Salary: £12.21 per hour Location: Newcastle upon Tyne (NE12) The role: Our client is a community healthcare provider who is dedicated to improving everyone’s wellbeing by making healthcare better. They currently seek a number of Patient Care Advisors (PCAs) to handle calls and emails, book appointments, and guide patients...


  • Newcastle upon Tyne, United Kingdom Connect Health Full time

    **Salary** £24800 **Contractual hours** 37.5 **Basis** Full time **Region** North East **Job category/type** Customer Service (Patient Contact Centre) **Date posted** 14/08/2025 **Job reference** REQ001976 **Customer Service Advisor** **£24,800** **+ Benefits** **Quorum Business Park, Newcastle upon Tyne** **Full Time - 37.5 hours, Monday to...


  • Newcastle upon Tyne, United Kingdom Connect Health Full time

    **Salary** £24800 **Contractual hours** 37.5 **Basis** Full time **Region** North East **Job category/type** Customer Service (Patient Contact Centre) **Date posted** 15/09/2025 **Job reference** REQ002009 **Customer Service Advisor** **£24,800** **+ Benefits** **Quorum Business Park, Newcastle upon Tyne** **Full Time - 37.5 hours, Monday to...


  • Newcastle upon Tyne, United Kingdom GEM Partnership Full time

    OverviewOur client is a community healthcare provider who is dedicated to improving everyone’s wellbeing by making healthcare better. They are seeking a number of Patient Care Advisors (PCAs) to handle calls and emails, book appointments, and guide patients with musculoskeletal (MSK) conditions through their care journey. The roles are based on site at...


  • Newcastle upon Tyne, United Kingdom GEM Partnership Full time

    A community healthcare provider in Newcastle is looking for Patient Care Advisors (PCAs) to handle patient calls and emails, book appointments, and guide patients with musculoskeletal conditions. The roles are onsite with a work schedule of 37.5 hours per week, Monday to Friday. This is a temporary position leading to permanent employment after 12 weeks...


  • Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full time

    A leading ambulance service provider in the UK seeks a Senior Clinical Advisor to join their Integrated Urgent Care Clinical Assessment Service. The role involves conducting phone assessments and delivering appropriate care recommendations for patients. Candidates should be a Registered General Nurse or Paramedic with substantial clinical experience, and...


  • Newcastle upon Tyne, United Kingdom NHS Full time

    A regional healthcare organization is seeking a Senior Clinical Advisor to join its Integrated Urgent Care Clinical Assessment Service. The candidate will assess patients, provide medication advice, and guide healthcare decisions across various ages and needs. The role requires strong clinical judgment, experience in clinical settings, and the ability to...


  • Newcastle upon Tyne, United Kingdom Northumbria Healthcare Nhs Foundation Trust Full time

    A leading health service provider in the UK is seeking a highly motivated Patient Care Advisor Team Leader to join their contact centre team. This role entails supervising a team that delivers efficient booking services for patients while ensuring compliance with NHS standards. The ideal candidate will have strong administrative and change management...

  • Patient Care Advisor

    2 weeks ago


    Kingston upon Hull, United Kingdom Healthshare Full time

    At Healthshare we are a hardworking, friendly and fun team who want to make a positive difference to the health and lifestyle of our patients. Our vision is to be the best independent community healthcare organisation in the UK that is trusted by patients, chosen by policy-makers and regarded with pride by all our team. Working closely with fellow...


  • Newcastle upon Tyne, United Kingdom Portman Dentex Full time

    We have an exciting opportunity for a Patient Support Advisor / Dental Receptionist to join our vibrant Queensway Orthodontics team in our Jesmond practice! - 35 hours per week over 4 days - Tuesday - Thursday 7.45am - 5.45pm & Friday rota between 8.30am - 5.30pm - Free parking on-site Queensway Orthodontics in unlike any other practice; we have 1000+...