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Macmillan Cancer Navigator

2 weeks ago

London, United Kingdom Imperial College Healthcare NHS Trust Full time

As a leading UK Academic Health Science Centre, we at Imperial College Healthcare NHS Trust pride ourselves on being at the cutting edge of innovation and service development and delivering world class clinical outcomes.
We are seeking enthusiastic and motivated professionals to join the Macmillan Cancer Navigator Service, a telephone based support service providing a single point of access for all cancer patients under the care of Imperial College Healthcare NHS Trust, including their family and external healthcare providers. You will be part of a team of 7 Navigators, supported by the Macmillan Patient Support Supervisor.
You will have an opportunity to make a real difference to the experience of cancer patients and their families while enhancing your support and communication skills. This is a unique role that provides direct telephone contact with our patients as well as the chance to liaise with both clinical and administrative teams internally and externally.
To coordinate timely care for patients from referral throughout their treatment
To provide a ‘touch point’ for patients and GPs with the hospital to ensure two-way communication during treatment
To provide guidance, contact and support for patients as they journey through our hospital(s)
To ensure all appointments are notified in a timely manner providing an excellent patient experience providing required information
Signposting to other support services
Support people affected by cancer to self-manag
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert