Emergency Centre Rota Coordinator

3 days ago

Telford, United Kingdom The Shrewsbury and Telford Hospital NHS Trust Full time

We have a fantastic opportunity to join our fast-paced and exciting Emergency Centre Administration Team as a Rota Coordinator covering the Emergency Departments and Acute Medicine. We’re looking for someone who thrives on face-to-face engagement with clinicians and values high visibility across departments at both The Royal Shrewsbury Hospital (RSH) and The Princess Royal Hospital (PRH).
This role is ideal for a proactive communicator who builds strong relationships through in-person conversations and maintains a consistent, approachable presence across clinical teams.
Previous applicants do not need to re-apply.
**In this vital position, you will**:
Work closely with the Emergency Centre Clinical Directors and Operational Team to ensure safe staffing is maintained whilst managing the Emergency Centre Support Rota Coordinator
Help ensure safe, efficient, and clinically appropriate staffing across Emergency Departments and Acute Medicine footprints at RSH and PRH.
Play a key role in day-to-day staffing decisions and rota coordination
No two days are the same—you’ll need to thrive in a changing environment and balance multiple priorities with confidence. We’re seeking someone who:
Has excellent organisational and prioritising skills.
Communicates confidently and clearly with all team members.
Is proactive in building relationships
Experience of managing rotas via E-roster/Medical on Duty
- The post holder will use their knowledge and expertise of managing medical rotas; E-Rostering/Medic on Duty to identify problems and use their own initiative to provide and enact solutions to rota issues.
- Review unexpected absences daily and use own initiative to find and enact solutions to ensure gaps in the rota are mitigated and services can provide safe level of cover, escalating areas of concern to the senior Operational Team if unable to resolve in a timely manner.
- Be responsible for arranging the provision of locum cover for doctors in the relevant grades co-ordinating CV Sign Off
- Liaise with Agile directly when any urgent cover is required. This will involve the use of initiative and judgement to negotiate hours of cover with medical staff along with liaising with the relevant Consultant.
- Work with Agile, Consultant staff and medical teams to attempt to fill temporary vacancies and support them and the operational team in using own initiative to identify longer term solutions to gaps within the medical rota.
- Establish and maintain effective administrative systems and processes between Medical People Services, HR and Payroll. Manage frequent change within these systems and update the Centre Management Team and relevant Consultants on progress of the systems and processes.

You will be working as part of a friendly, enthusiastic and caring team. This is an excellent opportunity that will support your career development and support you to fulfil your potential.
For full duties and responsibilities please refer to the attached document entitled Job Description.

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