Transport Administrator

5 days ago

Crewe, United Kingdom ao.com Full time

**About The Role**:
Our Transport Administrators play a vital part in the operation and the customer journey by making sure that all of our customers receive their deliveries on time, every time.

You’ll work closely with our Senior Transport Supervisor and provide continual support to our Drivers dealing with any issues that might arise whilst ensuring that we remain legally compliant within Transport Legislation and Working Time Directives.
- Salary: £24,111.36 per annum
- Hours: 4 on 4 off shift pattern / 40.25 hours per week
- Job Type: Full time and permanent contract
- Location: Weston Road, Crewe, CW1 6NA

**Here's What You Can Expect To Be Doing**:

- Act as the first point of contact for all Driver queries throughout the day, ensuring that deliveries remain on schedule and support with resolving any issues
- Record any vehicle defects and communicate to ensure that no vehicles classed as off the road are used
- Ensure all vehicles are compliant with legislation, support with ensuring the vehicles is serviced and maintained correctly.
- Allocate routes to our Drivers for the following day, managing their expectations; fairly and consistently
- Update daily reports for the Depot and log any issues
- Ensuring our drivers legal and compliant, including drivers’ hours and weekly rest.
- Controlling the fuel card’s - issuing and reporting any lost or stolen to ensure that replacements can be issued
- Raising purchase order’s when required
- Accurate recording of depot time sheets for all employees

**A Few Things About You**:

- Understanding of transport legislation and logistics operation.
- Consistent level of performance, ensuring that time and cost guidelines are always followed.
- Be able to build strong internal and external relationships to support you to deliver your role.
- Work well under pressure and be able to quickly offer solutions to resolve any issues.
- Good communication skills both written and verbally.
- Competent use of Microsoft, particularly Excel.

**A Bit About Us**:
When it comes to appliances and electricals, we’ve got the lot. Washing machines? Yep. TVs? Check. Laptops? Absolutely. Everything except doorbells (just kidding, we’ve got those too).

We’re known for helping our customers brilliantly - and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.

**Our Benefits**:

- 24 days holiday
- At least 5% contribution pension scheme
- Healthcare Cashback Scheme
- Exclusive Staff Discount
- Enhanced Maternity, Paternity and Adoption Packages
- Expression of wish service
- Make a difference days (x2 fully paid charity days a year)
- Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.

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