Property Transfer Customer Support Advisor

13 hours ago

Torquay, United Kingdom Innovus Full time

**Job Role: Property Transfer Customer Support Advisor**

**Location: Torquay**

**Hours:35 hours per week - Monday to Friday**

**Salary: £24,035 per annum plus benefits**

At Innovus, we are committed to delivering market leading solutions and professional services. As a Property Transfer Customer Support Advisor, you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector.

We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry.

**Main Purpose of**the role**:
This role is to be the first point of contact for our customers using great communication in a helpful and empathic manner in line with our organisational values and behaviors.

**Position in Organisation**

The role reports direct to a Team Leader & Property Transfer Manager.

**Main Responsibilities**
- Handle inbound customer contact in line with department service targets and taking a first contact resolution approach where necessary.
- To gather all necessary information from the caller to ascertain the nature of the enquiry and carry out required Data Privacy checks.
- To action certain tasks where information is available, and suitable training has been provided.
- Deal with an array of property related queries, liaising with a variety of teams within the wider business
- Complete tasks in order of priority to meet the needs and requirements of our customers.
- Use Microsoft Office, particularly Word, Outlook and Excel, and use bespoke database systems to update records.
- Work effectively as part of a team.
- Have a clear understanding of, and work towards achieving the department’s KPIs.
- With training, learn to assist the department in other aspects of the Property Transfer service.

**The Benefits**

Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

**Diversity and Inclusion**

Innovus is an inclusive employer. We provide equal employment opportunities to all qualified applicants. If you have an additional need at any stage of our recruitment and selection process do speak to one of our team to let us know how we can accommodate you.

  • Administrator- Property Transfer

    1 week ago

    Torquay TQ DP, United Kingdom Innovus Full time £24,250 per year

    Job Role: Property Transfer AdministratorLocation: TorquayHours: 35 hours per week, Monday to FridaySalary: £24,250 per annum plus benefitsAt Innovus we committed to delivering market leading solutions and professional services and as a Property Transfer Administrator, you will be contributing to our vision to recognised as the market leading provider of...

  • Office Assistant

    10 hours ago

    Torquay, United Kingdom Crown Property Management Full time

    Are you keen to learn, want a career in Property & Estate Management? If so, we are the company for you. Crown Property Management is an independently owned Property Management Company in Torquay dealing with all types of Estates within Devon & Cornwall. The Position: There will be a wide variety of tasks: Supporting the Property Managers with planned and...

  • Customer Advisor

    14 hours ago

    Torquay, United Kingdom Boots Full time

    261488BR **Customer Advisor**: Torquay, Wren Retail Park Permanent Part-time **The hourly rate for this role is £12.40 and up to £14.13 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some...

  • Sales Advisor

    1 week ago

    Torquay, United Kingdom The Cavanna Group Full time

    **Sales Advisor** Exeter, Devon (with travel around the South West) **About Us** With a rich history dating back to 1923, Cavanna Homes is the South West’s largest independent house builder. We are family owned and construct beautiful new homes that customers love. We are now looking for a Sales Advisor to join our team on a permanent, full-time basis,...

  • Sales Advisor

    1 week ago

    Torquay, United Kingdom The Cavanna Group Full time

    **Sales Advisor** Bude, Cornwall (with travel around the South West) **About Us** With a rich history dating back to 1923, Cavanna Homes is the South West’s largest independent house builder. We are family owned and construct beautiful new homes that customers love. We are now looking for a Sales Advisor to join our team on a permanent, full-time basis,...

  • Customer Advisor- Temporary

    1 week ago

    Torquay, United Kingdom Pavers Full time

    We have a part time Temporary Customer Advisor opportunity to join our Pavers team in Fleet St, Torquay, on a 12 hours per week temporary contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive**...

  • Customer Advisor

    6 days ago

    Torquay, United Kingdom B&Q Full time

    **About the role** **Full time and part time - 25, 30 and 39 hours per week** **Permanent** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£9.80 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll...

  • Customer Advisor

    12 hours ago

    Torquay, United Kingdom B&Q Full time

    **About the role** **Part time - 20 hours per week** **3 Month fixed term contract** **Flooring and Tiling Department** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.10 per hour (rising to £10.60 from April 1st)** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...

  • Christmas Customer Advisor

    2 weeks ago

    Torquay, United Kingdom Boots Full time

    Job Reference: 185480BR Torquay, Union Street Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Torquay, Union Street store. Shift patterns may appear below. Available shift patterns: Saturday - 8am - 12pm Sunday - 11am - 3pm **Need to know** We are now recruiting Christmas Customer Advisors for our Torquay, Union Street...

  • Customer Advisor

    12 hours ago

    Torquay, United Kingdom B&Q Full time

    **About the role** **Part time - 6 hours per week** **3 Month fixed term contract** **Checkouts and Carpark** **Shifts available Saturday and Sunday, 7.00am - 8.00pm** **£10.10 per hour (rising to £10.60 from April 1st)** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...