Upselling Schools Executive

2 weeks ago

Sheffield, United Kingdom Twinkl Full time

**Location**:Remote or Sheffield, Twinkl HQ

**Annual Salary**:£20319 - £22000

**Hours**: 37.5 per week

**Contract**:Permanent

**Line Manager**:Nicole McInally **Recruiter**:Frazer Morton

We’re looking for a proactive Upselling School Executive to join our busy Schools Team. Upselling School Executives are responsible for identifying and pursuing sales opportunities with existing school customers. This role involves actively seeking out and engaging with current customers to promote additional products or services that may be of value to them. As an Upselling Executive you will work closely with the wider sales and marketing teams to identify potential upselling opportunities and develop strategies to effectively pitch and sell these products or services.

**How you’ll spend your day**:

- Identifying and pursuing upselling opportunities with existing customers
- Working with the marketing team to develop strategies for upselling
- Maintaining accurate records of sales activities and customer interactions
- Closing sales and achieving monthly sales targets

**In this role you will learn**:

- How to use sales techniques effectively.
- How to provide excellent customer service.
- How to meet SLAs (service level agreements) and KPIs (key performance indicators).

**You’ll work with**:

- Nicole McInally - Upselling Team Manager
- Rachel Heathfield - Head of Schools
- The wider schools team

**Requirements**:
**To succeed in the role you will**:

- Have strong communication skills and the ability to build relationships with existing customers
- Be self-motivated and driven to succeed in a sales environment
- Be proactive in understanding all our products and services in order match to customer needs

**Benefits**

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

**Here are a couple of the things that make Twinkl a great place to be**:

- A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process
- Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
- From day 1 - Westfield Health, 29 annual leave days per year plus up to four additional days that may be awarded each year by the company, flexible working policy with opportunities to work from home, Twinkl subscription, access to a financial wellbeing coach and platform
- After probation - company sick pay and cycle to work scheme
- Long term service reward after 2+ years of service - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay.

**Our Recruitment Process**:

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