Administrator
7 days ago
To support the Credit Control team through administrative needs. You must be flexible, patient, always going above and beyond for your team and the clients you will be speaking to on a daily basis. The role Is based at our offices in Otley, Leeds.
- **This is an entry-level role, training will be given, however you must have brilliant IT skills, can adapt easily, a fast learner, with an excellent command of the English language at Professional to native level.**_
**Main Responsibilities**
- Actively checking the ledger for reconciliations and credit increases where needed daily / weekly.
- Sending controllers bank updates 3 times daily - Morning/Lunch/Afternoon.
- Responsible for onboarding new clients and ensuing those accounts are set-up accurately by contacting these clients. - Checking Experian reports on clients before requesting credit checks from insurers to make as we can selfunderwrite.
- Escalating accounts where agencies have requested higher limits, but the insurance advises a maximum to management team to review.
- Chasing remittances for unallocated cash on the ledger with the assistance of the controllers.
- Assisting outsourced team with morning allocations by sending remittances and reviewing account allocation before posting onto ledger.
- Escalations to management where required for agency disputes on credit limits.
- Additional Support to the Legal Team
**Skills, knowledge and experience required**
- Team Player - Ability to build inter-departmental relationships
- Multi-tasker
- Good communication skills -written and verbal
- Ability to prioritise
- Ability to demonstrate initiative
- Confident and professional telephone manner
- Pro-active approach
- Previous customer service experience
- Keen Interest In Finance/ Credit Control
**Hours and environment**:
Full time, you’ll work 37.50 hours per week, Monday to Friday. Monday to Thursday 9:00 - 17:00, Friday 9:00 - 16:00
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