Field Service Engineer Wales

7 days ago

Cardiff, United Kingdom Blakemore Technical Services Full time

We have an exciting opportunity for a Field Service Engineer, field based out of our Talbot Green depot, who is motivated, friendly, hands-on and passionate. Your role will include prioritising and providing the best service in terms of new EPOS installationsand specialist support as outlined below. We are looking for someone who will enjoy working alone or as part of a small team and has great attention to detail.
**Field Service Engineer Responsibilities**:

- Installation of new EPOS hardware including, data cabling if appropriate
- Installation and deployment of systems using correct and documented procedures
- Provide EPOS operational standards advice - Via Telephone, modem, Best Practice and/or training
- Ensuring personal availability at all times required within defined territory(s)
- Holding adequate spares availability at all times within defined territory(s)
- Ensuring that all aspects of the build and repair process are followed at all times
- Ensuring all areas of the repair centre and vehicles are in a clean & acceptable workable state at all times
- Compliance that all deployed/repaired systems are asset tracked and assigned to the correct customer
- Ensuring non-EPOS PC based ordering systems are supported and available at all times
- Support the Helpdesk team as required
- General administration duties
- Communicate any observations of future potential issues which may arise from any IT system
**Field Service Engineer Requirements**:

- Basic numeracy and literacy skills are required
- An Electrical qualification is preferred but not essential
- Knowledge of structured data cabling is preferred
- Excellent communication skills and the ability to build strong working relationships
- IT fault finding experience/skills (essential)
**About Us**:
You will be joining a forward-thinking family-owned business. A.F. Blakemore & Son Ltd is the 60th largest privately owned company in the UK. This market leading retailer/wholesaler/distributor of food and drink business began life in 1917 as a counter-servicegrocery store and has grown from these humble beginnings into a company that now owns 280 SPAR Convenience Stores and employs more than 7,500 people with a turnover in excess of £1 billion. Food and drink have always been the lifeblood of A.F. Blakemore andthe business now entails retail, wholesale distribution, food service, logistics, specialist foods and shop fitting divisions.
**What's in it for you**:

- Excellent benefits package including:

- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Access to our colleague benefits scheme which offers a wide range of high street retail, holiday & leisure discounts
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Company Pension Scheme
- NEST pension scheme
- Extra Holidays - Purchase Scheme
- Long Service Awards (e.g. 25 years service is £500 in vouchers and extra 4 weeks paid leave)
For more information on the role, please download the job description.
**Location**: Wales/ West Area
**Contract type**: Permanent
**Hours**: 40 hrs p/w - Shift Pattern 9am-5:30pm Mon-Fri plus 1 weekend in 3 - Company Van Supplied
**Salary**: Competitive
You may also have experience in the following: Field IT Engineer, Regional IT Engineer, IT Engineer, IT Support Technician, Network Engineer, Systems Engineer, Systems Administrator, IT Support, Technical Support, Field Service Engineer, EPOS Engineer, EPOSInstallation, Telecommunications, etc.
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