Epos Field Service Engineer

3 days ago


Cardiff, United Kingdom Concept Resourcing Full time

Concept are currently recruiting for an EPoS field service engineer based in South Wales to work directly for a convenience store chain to cover South Wales and surrounding areas.

**The Role**:

- Repair and breakfix of EPOS hardware both in the field and the repair centre as and when required (located in South Wales)
- Installation and deployment of systems using correct and documented procedures
- Data Cabling
- Provide EPOS operational standards advice - Via Telephone, modem, Best Practice and / or training
- Ensuring personal availability at all times required within defined territory(s
- Holding adequate spares availability at all times within defined territory(s)
- Compliance that all deployed / repaired systems are asset tracked and assigned to the correct customer
- Ensuring non-EPOS PC based ordering systems are supported and available
- Support the Helpdesk team as required
- General administration duties
- Communicate any observations of future potential issues which may arise from any IT system

**Working Hours**:

- 40 hours a week, predominantly Monday - Friday
- 1 in 3 weekends - Saturday + Sunday on call - time off in lieu following week

**Required Experience**:

- Previous experience as an EPoS Field Service Engineer, Electrical Engineering, Electrical Engineer, Field Service Technician, Maintenance Engineer etc.

**Package**:

- Salary £25,000 + company van + overtime available
- 23 days holiday



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