A Service Analyst

The Role Whether it’s a nurse in Shanghai or a mental health specialist in Plymouth, our Service Analysts provide exceptional support to our users across the world. We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best care to their patients. In the NHS alone our experienced team support over 250,000 users and represent their voice within thecompany by providing insights, analysis and feedback to other teams. You will collaborate with other teams and work closely with NHS and government leaders to help improve patient care. You will also play a key role in managing the launch of innovative products and solving complex customer issues. No experience is required to join our Service Analyst team and your career will progress rapidly in this role. Our Service Analysts are frequently involved in key meetings with senior NHS leaders, working on a variety of projects and have plenty of opportunitiesto travel internationally. About TPP TPP is a world-leader in Digital Health. From apps enabling patients to manage their own care to comprehensive hospital solutions, TPP delivers technology that connects everyone involved in healthcare delivery. For over twenty years, we have been applyingthe most advanced technology to provide a safe and secure environment to deliver care. Our aim is to improve access to healthcare data, making sure it is available whenever and wherever it is needed. We want to help people make the best use of that data, toempower clinicians and citizens, and to create the healthcare systems of the future. TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have consistently featured in The Job Crowds’ "Top Company for Graduates to Work For", winning the IT Sector Award for 2021. We have also been named in the Times Top100 Graduate Employers list for both 2019 & 2020. Salary and Benefits We will give you an excellent starting salary of £35,000 with outstanding annual pay reviews. Your salary will increase rapidly during your time at the company. You will also receive a range of benefits, including: - Fantastic holiday entitlement - Regular social events - Opportunities to travel internationally - Life insurance - BUPA Health, Dental and Travel cover - £200 birthday meal allowance - Pub Fridays **Requirements**: - Degree is desirable but not essential - A levels or equivalent