Liability Claims Handler
1 week ago
Davies are looking to recruit an experienced Liability Claims Handler to join our growing Casualty team in Glasgow.
At Davies**, **we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us.
**What will your day look like**:
- Liaison with Insurers, Policyholders and Brokers
- Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate
- Obtaining all necessary evidence and relevant documentation
- Determining appropriate actions for the resolution of the case
- Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum, and tactics
- Negotiating settlement where appropriate, within agreed authority limits
- Corresponding with all parties professionally to proactively progress the case to conclusion
- Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times
- Maintaining a proper reserve at all times by regular review
- Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company
**Abilities And Knowledge**:
- Experience handling EL & PL claims is essential
- Knowledge of how to value an injury claim
- Knowledge of reserving philosophies desirable
- Knowledge of Civil Procedure Rules and the Claims Portal
- Good communications skills at all levels
- Excellent customer service
- The ability to work as part of a team
- Take responsibility for your own workload
- Must be able demonstrate adaptability and flexibility
- Good planning and organisational skills
- Strong IT skills
INDHP
**Job Types**: Full-time, Permanent
Pay: £26,000.00-£30,000.00 per year
**Benefits**:
- Casual dress
- Company pension
- Cycle to work scheme
- Life insurance
- Referral programme
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (required)
**Experience**:
- EL/PL Claims: 1 year (required)
- Liability Claims: 1 year (required)
Work Location: In person
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