Technical Support
6 days ago
**Company description**
INNO INSTRUMENT is the key market participant in the global telecommunications industry, which is one of the fastest growing sectors. INNO products have been developed based on figuring out the needs and wants of its customers as installers and operators of fiber-optic networks. Our products, such as Fusion Splicers and Test Equipment, are used around the world for installation, maintenance, monitoring, and troubleshooting of optical networks.
Founded in 2007, IPO on KOSDAQ (Korea Stock Exchange) in 2017, Produces Global Top Tier Products for 5G Infrastructure in Fusion Splicer Market, Provides Complete Solutions of Test Measurement for Telecommunications, Utilities and RF
**Job description**
**Technical Support**
Are you looking for a new and exciting opportunity? Would you like to work with a forward-thinking and progressive team? Then look no further We are here and need an Technical Support Engineer to join us
We are looking for a self-motivated individual with desire, tenacity, drive and energy to join the team and succeed together.
In this role, you would be supporting and liaising with the team, customers, distributors and suppliers. Daily tasks would involve servicing, repairing, and calibrating different kinds of products, managing parts and stock, supporting and training customers, distributors, and partners, tracking, preparing and dispatching orders, and other administrative activities.
**Must Have Skills**:
- Fluent in English
- Attention to detail
- Manual Skills (working with precise elements, assembly and disassembly)
- Analytical thinking
- Troubleshooting skills
- Strong communication skills
- Ability to stay calm under pressure
- Well organised
- Good computer skills, including all Microsoft Packages
- Willingness to learn new skills
**Bonus / Superhero Skill**: Previous experience in the industry-related position, Other Foreign Languages
**Higher salary available with experience, pension and private healthcare.**
**Salary**: £21,000.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- On-site gym
- Private medical insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Application question(s):
- What hours are you able to work? (Monday to Friday)
Work Location: One location
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